Call Center Manager ID-4224

JOB DESCRIPTION

  • Oversee the achievement of performance targets and budgeted goals
  • Manage daily operations of call center team including personnel, scheduling, training, reporting and outbound lead pipelines
  • Achieve all individual and team targets / KPIs set by the department (Sales, AHT, QSL/QI)
  • Define and coordinate sales training programs that enable staff to achieve their potential and support company objectives
  • Execute required corrective/developmental action to remedy deficiencies as required

JOB QUALIFICATION

  • Bachelor’s Degree in Marketing, Business or Communications preferred
  • At least 6 years experience in a similar position. Managerial experience in a Tele-sales environment is an advantage.
  • Ability to be thorough, accurate and complete when working, processing or providing information and documenting.
  • Strong computer application knowledge with MS Excel proficiency.
  • Strong organizational & analytical skills.

Top 10 Interview Questions

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  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.a

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before Applying.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with Signature.
  • Then Submit. Done.

Call Center Manager ID-4224