About the role
As the Process Improvement Specialist – Operations at SeaBank Philippines, Inc. (A Rural Bank), you will play a crucial role in driving operational efficiency and enhancing the bank’s overall performance. This full-time position is based in Mandaluyong City, Metro Manila, and will involve a range of responsibilities focused on identifying and implementing process improvements across the bank’s operations.
What you’ll be doing
- Responsible in assisting the lead for the continuous improvement of Operations processes. Responsible in identifying people, process & systems gaps and recommending feasible solutions to address the issues.
- Act as a process coach and can mentor Operations’ agents towards operational excellence. Design, implement and maintain process documents for operations.
- Provide Data Analytics & Reportorial Requirements Support to all Operations Teams
What we’re looking for
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- Bachelor’s Degree preferably in Business / Management or any related course
- Must have 3 – 6 years of experience in Product, Project or Operations Management with strong analytical, organization, problem-solving, and follow-through skills
- Knowledgeable in process management tools to be able to design, update and maintain process documents and can efficiently prioritize multiple tasks, projects, and target dates simultaneously
- Can work closely with cross-functional teams and can assemble, interpret and apply critical thinking to data to help counsel decisions
- Having experience in reporting / presenting to executives or upper management on high level metrics and key strategic decisions is a plus
- Proficiency in MS Excel and Google Sheets is a plus
- Proficiency in dashboard applications such as Power BI / Looker Studio is a plus
- Proficiency in data extraction, transformation and loading is a plus
Apply now and become our next Process Improvement Specialist – Operations at SeaBank Philippines, Inc. (A Rural Bank).
Process Improvement Specialist – Operations, SeaBank ID-4203
