Customer Care Officer (Hotline, Emails, CRM) | Up to $3000, Somerset ~ ID-3105

Industry:- Private

Employment Type:- Full– Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

Job Duties

  • Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
  • Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants
  • Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
  • Supporting the company’s other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements:

  • Diploma/ Degree in related field(s) is an advantage
  • Entry Level are welcome to apply
  • Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
  • Excellent communication skills – able to write, present and correspond effectively with any stakeholder(s) as required
  • Prior experience or knowledge in relevant industries is an advantage
  • Adequate proficiency in MS Office
  • Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

Top 10 Interview Questions

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  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.a

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before Applying.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with Signature.
  • Then Submit. Done.

Customer Care Officer (Hotline, Emails, CRM) | Up to $3000, Somerset ~ ID-3105