URGENT: General Virtual Assistant (Part – Time) ID-3250

  • Manage email requests for appointments and schedule them on Google Calendar.
  • Align schedules with work orders and ensure proper coordination with technicians.
  • Utilize MaintainX to create, assign, and update work orders, ensuring all relevant documents are attached.
  • Keep Google Calendar and MaintainX synchronized for an accurate workflow view.
  • Follow up with existing customers through emails or calls to address inquiries about system upgrades, camera upgrades, and other services.
  • Maintain a list of customers requiring follow-ups and ensure timely and professional communication.
  • Communicate schedules and work orders to technicians (1 full-time, 1 part-time, plus the business owner).
  • Ensure technicians have all the necessary information for their assignments.
  • Reach out to existing clients weekly to gather updates on upcoming needs and proactively schedule appointments.
  • Maintain a customer database to keep track of interactions and follow-up schedules.
  • Handle general email management and organize communications for easy reference.
  • Provide additional administrative tasks as needed to support business operations.

Hard Requirements:

  • Proven experience in scheduling, email management, and calendar coordination.
  • Familiarity with tools such as Google Calendar and MaintainX (or similar work order management platforms).
  • Strong written and verbal communication skills in English.
  • Ability to handle phone communication and VoIP systems (e.g., RingCentral, Vonage, or similar).
  • Detail-oriented with strong organizational and multitasking skills.
  • Proactive problem-solver with excellent time management abilities.

Schedule:

  • 20 hours/week
  • Monday – Friday 8AM-10AM & 1PM-3PM CST

About WorkStaff360

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Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth

URGENT: General Virtual Assistant (Part – Time) ID-3250