Fedex Customer Support Jobs (Work From Home) In ID-1003

Hiring Organization:-  Fedex

Post Name:- Customer Service Rep I

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₱35 – ₱40/Hours

Locations:- Philippines

Full Job Description:

Depiction

POSITION Outline:

Play out an assortment of client care obligations to help FXF Mexico tasks, answers client’s requirements including booking of pick-ups, administration data, following of shipments, ID of issues and goal through accessible data or move to source.

Fundamental Work Obligations/RESPONSIBILITES:

  1. Answer call focus client requests on assistance elements, conveyance and get functional techniques, installment processes, guaranteeing greatest awareness and responsiveness to client necessities, issues, and prerequisites
  2. Give current shipment data and fundamental subsequent movement accessible in PC frameworks
  3. Starts get, conveyance, shipment research, rate statements, and exemption demands
  4. Helps as well as resolve client grievances
  5. Gives client support utilizing FedEx manner proactively to deliver 100 percent consumer loyalty toward the finish of each and every exchange
  6. Follow every single material regulation/guidelines, as well as organization approaches/strategies
  7. Contact between clients and administration focuses to determine functional issues
  8. Gives potential customers to deals workers
  9. Perform different obligations as required

Disclaimer: This expected set of responsibilities is general in nature and isn’t intended to contain or to be deciphered as an exhaustive stock of all obligations, obligations and capabilities expected of representatives doled out to the gig.

Capabilities:

  • Higher education/Same and 1 year experience in client issue/goal
  • Bilingual English/Spanish, composed and verbal abilities
  • Great examination, critical thinking abilities with accentuation on activity, credit, charging, assortments, taxes, valuing, rating and general organization strategy and systems
  • Great arranging and interceding abilities
  • Coordinated with the capacity to perform various tasks
  • Propelled with the capacity to settle on autonomous choices
  • Great PC abilities (Succeed, Word and Standpoint
  • Intelligible and articulate talking voice
  • Superb human relations, correspondence, and phones manners abilities
  • Should effectively finish the allocated client care essential courses
  • Capacity to work variable movements

WORKING Circumstances:

  • Office climate

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?
Document Required:
Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs

Signature

How to apply:
All the eligible candidates can apply for This Job as mentioned below
Read the official notification carefully From the Official Website.
Read the Notification Carefully Before Applying.
Fill out The Application Form (The link Is Given Below)
Attach the Required Document and Passport Size Photo with Signature.
Then Submit. Done.

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