Box Office & Ticket Sales Associate – Now Hiring

Industry: Private

Employment Type:- Part Time

Work Hours:-  6 Hours

Locations:- USA

Full Job Description:-

Description:

We are seeking a dedicated and customer-focused individual to join our team as a Box Office & Ticket Sales Associate. In this role, you will be responsible for efficiently managing ticket sales, assisting customers, and ensuring a smooth entry process for our venue. Your primary responsibilities will include working the line in the entrance, checking waivers, and validating pre-purchased tickets.

Requirements:

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  • Greet customers in a friendly and professional manner as they approach the box office.
  • Sell tickets to customers using our ticketing system, ensuring accuracy in pricing.
  • Assist customers with inquiries related to ticket availability, event details, and arrangements.
  • Handle cash transactions and maintain accurate cash drawer balances.
  • Verify waivers and process any necessary paperwork for customers participating in events or activities that require them.
  • Check and validate pre-purchased tickets and ensure they correspond to the correct date.
  • Provide excellent customer service by addressing any concerns or issues raised by customers.
  • Collaborate with other team members to ensure smooth and efficient operations during high-volume periods.
  • Follow established procedures for ticket sales, refunds, exchanges, and any other related transactions/Questions.
  • Maintain cleanliness and organization of the box office area, including ticket counters and displays.
  • Stay updated on upcoming events, promotions, and special offers to provide accurate information to customers.

Requirements:

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  • Previous experience in customer service or ticket sales is preferred but not required.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and accuracy in cash handling and ticket verification.
  • Proficient computer skills and experience with ticketing or point-of-sale systems is a plus.
  • Flexibility to work evenings, weekends, and holidays.
  • Exceptional problem-solving skills and the ability to remain calm under pressure.
  • A positive and friendly attitude towards customers and team members.

Box Office & Ticket Sales Associate – Now Hiring

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