{"id":16130,"date":"2025-01-17T07:57:27","date_gmt":"2025-01-17T07:57:27","guid":{"rendered":"https:\/\/carkendra.com\/phemployment\/?p=16130"},"modified":"2025-01-17T07:57:27","modified_gmt":"2025-01-17T07:57:27","slug":"remote-call-center-customer-service-rep-18-50hr-pst-id-5038","status":"publish","type":"post","link":"https:\/\/carkendra.com\/phemployment\/remote-call-center-customer-service-rep-18-50hr-pst-id-5038\/","title":{"rendered":"Remote Call Center Customer Service Rep $18.50hr (PST) id-5038"},"content":{"rendered":"<p>Customer Resource Associate (Remote)<\/p>\n<p><strong>Company:<\/strong> Republic Services<\/p>\n<p><strong>Pay Rate:<\/strong> $18.50\/hour<\/p>\n<p><strong>Schedule:<\/strong> Full-time, 40 hours per week (7:30am &#8211; 6:30pm PST, Monday through Friday)<\/p>\n<p><strong>Location:<\/strong> Remote (Work-from-home)<\/p>\n<p><strong>Training:<\/strong> Paid, with a strict no-time-off policy during training and nesting.<\/p>\n<h3><strong>Position Summary:<\/strong><\/h3>\n<p>As a <strong>Customer Resource Associate<\/strong>, you&#8217;ll be responsible for providing high-quality customer service in a call center environment. You will assist with customer inquiries, resolve service issues, and manage both routine and complex service matters related to Republic Services&#8217; waste management offerings. This is a remote role with comprehensive training provided.<\/p>\n<h3><strong>Key Responsibilities:<\/strong><\/h3>\n<ul>\n<li>Complete training to become knowledgeable about Republic Services&#8217; processes, services, and policies.<\/li>\n<li>Respond to customer service calls in a professional, respectful, and efficient manner.<\/li>\n<li>Address residential and commercial service issues, including outbound calls to resolve service inquiries and equipment issues.<\/li>\n<li>Ensure timely follow-up on all calls, emails, and faxes to fully resolve customer concerns.<\/li>\n<li>Log and update service data in the company systems.<\/li>\n<li>Collaborate with the team to maintain and improve service quality.<\/li>\n<\/ul>\n<h3><strong>Minimum Qualifications:<\/strong><\/h3>\n<ul>\n<li>At least <strong>1 year of recent customer service or call center experience<\/strong>.<\/li>\n<li>Bilingual skills, particularly in Spanish, are highly preferred.<\/li>\n<li>Must have a <strong>reliable internet connection<\/strong> (wired, no satellite or mobile hotspot).<\/li>\n<li>Ability to work independently and manage multiple tasks in a fast-paced environment.<\/li>\n<\/ul>\n<h3><strong>Remote Work Requirements:<\/strong><\/h3>\n<ul>\n<li>The company provides all necessary equipment.<\/li>\n<li>A <strong>hard-wired internet connection<\/strong> is required (with specific minimum speeds).<\/li>\n<li>Must have a <strong>distraction-free work environment<\/strong> for remote work.<\/li>\n<li>Must be available to participate in video meetings and trainings.<\/li>\n<\/ul>\n<h3><strong>First 90 Days:<\/strong><\/h3>\n<ul>\n<li>Limited to <strong>2 PTO days<\/strong> after training and nesting within the first 90 days.<\/li>\n<\/ul>\n<h3><strong>Benefits:<\/strong><\/h3>\n<ul>\n<li>Competitive hourly pay: <strong>$18.50\/hour<\/strong>.<\/li>\n<li><strong>Medical, dental, and vision<\/strong> benefits.<\/li>\n<li>401(k) with a company match.<\/li>\n<li><strong>Employee Stock Purchase Plan (ESPP)<\/strong>.<\/li>\n<li><strong>Employee discounts<\/strong> and other wellness benefits.<\/li>\n<\/ul>\n<h3><strong>About Republic Services:<\/strong><\/h3>\n<p>Republic Services is a leading company in the environmental services industry, providing waste management, recycling, and sustainability services across North America. The company emphasizes sustainability, innovation, and a commitment to exceeding customer expectations while maintaining a strong focus on safety and environmental responsibility.<\/p>\n<h3><strong>Equal Opportunity Employer:<\/strong><\/h3>\n<p>Republic Services is committed to diversity and inclusion and encourages applicants from all backgrounds to apply.<\/p>\n<p>If you&#8217;re looking for a remote customer service position with opportunities for growth and the ability to make a meaningful impact, apply today to join the Republic Services team!<\/p>\n<h4 style=\"text-align: center;\">Remote Call Center Customer Service Rep $18.50hr (PST) id-5038<\/h4>\n<p style=\"text-align: center;\"><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-17331\" src=\"https:\/\/blog.oldclothes.in\/wp-content\/uploads\/2024\/08\/Apply-now-button-300x86.png\" alt=\"\" width=\"300\" height=\"86\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Resource Associate (Remote) Company: Republic Services Pay Rate: $18.50\/hour Schedule: Full-time, 40 hours per week (7:30am &#8211; 6:30pm PST, Monday through Friday) Location: Remote (Work-from-home) Training: Paid, with a strict no-time-off policy during training and nesting. Position Summary: As a Customer Resource Associate, you&#8217;ll be responsible for providing high-quality customer service in a call &#8230; <a title=\"Remote Call Center Customer Service Rep $18.50hr (PST) id-5038\" class=\"read-more\" href=\"https:\/\/carkendra.com\/phemployment\/remote-call-center-customer-service-rep-18-50hr-pst-id-5038\/\" aria-label=\"Read more about Remote Call Center Customer Service Rep $18.50hr (PST) id-5038\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16130","post","type-post","status-publish","format-standard","hentry","category-blog"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts\/16130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/comments?post=16130"}],"version-history":[{"count":1,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts\/16130\/revisions"}],"predecessor-version":[{"id":16131,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts\/16130\/revisions\/16131"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/media?parent=16130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/categories?post=16130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/tags?post=16130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}