{"id":12409,"date":"2024-12-09T10:59:48","date_gmt":"2024-12-09T10:59:48","guid":{"rendered":"https:\/\/carkendra.com\/phemployment\/?p=12409"},"modified":"2024-12-09T10:59:48","modified_gmt":"2024-12-09T10:59:48","slug":"customer-service-associate-day-shift-id-3469","status":"publish","type":"post","link":"https:\/\/carkendra.com\/phemployment\/customer-service-associate-day-shift-id-3469\/","title":{"rendered":"Customer Service Associate (Day Shift) ID-3469"},"content":{"rendered":"<p>The Customer Service Officer provides Frontline and Backroom Technical and Customer service support to Apple Customers as part of Power Mac Center\u2019s After Sales service.<\/p>\n<p><strong>Job Responsibilities:<\/strong><\/p>\n<ul>\n<li>The Frontline CSO is responsible to effectively man all daily over-the-counter activities.<\/li>\n<li>Properly facilitate screening and receiving of customer product\/s that require post-sales service.<\/li>\n<li>Properly identify customer\u2019s issue, document all pertinent data, provide possible solution, apply required initial troubleshooting steps, discuss repair process and competently explain issue resolution.<\/li>\n<li>Properly facilitate releasing of repaired or pulled-out customer product\/s.<\/li>\n<li>Accurately provide feedback to over-the-counter technical inquiries from walk-in customers.<\/li>\n<li>Properly handle\/resolve customer complaints &amp; concerns both pre- after-sale transactions.<\/li>\n<\/ul>\n<p><strong>Job Requirements:<\/strong><\/p>\n<ul>\n<li>Candidate must possess at least a Bachelor&#8217;s\/College Degree, of any IT\/Computer related cours.<\/li>\n<li>Fresh graduates are welcome to apply.<\/li>\n<li>Experience in Customer Service or equivalent is an advantage.<\/li>\n<li>Must be willing to be assigned in\u00a0<strong>The Podium &#8211; Mandaluyong<\/strong><\/li>\n<\/ul>\n<h3 style=\"text-align: center;\"><strong>Customer Service Associate (Day Shift) ID-3469<\/strong><\/h3>\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-30230 aligncenter\" src=\"https:\/\/blog.sarkarivaccancy.com\/wp-content\/uploads\/2024\/11\/Apply-Now-1-1-300x113.jpg\" alt=\"\" width=\"300\" height=\"113\" \/><\/a><\/p>\n<p><script type=\"application\/ld+json\" data-rh=\"true\">{\"@context\":\"https:\/\/schema.org\/\",\"@type\":\"JobPosting\",\"datePosted\":\"2024-11-19T08:24:05.755Z\",\"description\":\"<\/p>\n<p>The Customer Service Officer provides Frontline and Backroom Technical and Customer service support to Apple Customers as part of Power Mac Center\u2019s After Sales service.<\/p>\n<p>Job Responsibilities:<\/p>\n<ul>\n<li>The Frontline CSO is responsible to effectively man all daily over-the-counter activities.<\/li>\n<li>Properly facilitate screening and receiving of customer product\/s that require post-sales service.<\/li>\n<li>Properly identify customer\u2019s issue, document all pertinent data, provide possible solution, apply required initial troubleshooting steps, discuss repair process and competently explain issue resolution.<\/li>\n<li>Properly facilitate releasing of repaired or pulled-out customer product\/s.<\/li>\n<li>Accurately provide feedback to over-the-counter technical inquiries from walk-in customers.<\/li>\n<li>Properly handle\/resolve customer complaints &amp; concerns both pre- after-sale transactions.<\/li>\n<\/ul>\n<p>Job Requirements:<\/p>\n<ul>\n<li>Candidate must possess at least a Bachelor's\/College Degree, of any IT\/Computer related cours.<\/li>\n<li>Fresh graduates are welcome to apply.<\/li>\n<li>Experience in Customer Service or equivalent is an advantage.<\/li>\n<li>Must be willing to be assigned in <strong>The Podium - Mandaluyong<\/strong><\/li>\n<\/ul>\n<p>\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Power Mac Center\",\"sameAs\":\"http:\/\/www.powermaccenter.com\",\"logo\":\"https:\/\/image-service-cdn.seek.com.au\/4139a1cfe09376896c0a52a07a95bdf8b5659d02\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Metro Manila\",\"addressCountry\":\"Philippines\"}},\"title\":\"Customer Service Associate (Day Shift)\",\"directApply\":true,\"employmentType\":[\"FULL_TIME\"],\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Power Mac Center\",\"value\":\"80209643\"},\"validThrough\":\"2024-12-19T12:59:59.999Z\"}<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Customer Service Officer provides Frontline and Backroom Technical and Customer service support to Apple Customers as part of Power Mac Center\u2019s After Sales service. Job Responsibilities: The Frontline CSO is responsible to effectively man all daily over-the-counter activities. Properly facilitate screening and receiving of customer product\/s that require post-sales service. Properly identify customer\u2019s issue, &#8230; <a title=\"Customer Service Associate (Day Shift) ID-3469\" class=\"read-more\" href=\"https:\/\/carkendra.com\/phemployment\/customer-service-associate-day-shift-id-3469\/\" aria-label=\"Read more about Customer Service Associate (Day Shift) ID-3469\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12409","post","type-post","status-publish","format-standard","hentry","category-blog"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts\/12409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/comments?post=12409"}],"version-history":[{"count":2,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts\/12409\/revisions"}],"predecessor-version":[{"id":12411,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/posts\/12409\/revisions\/12411"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/media?parent=12409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/categories?post=12409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/tags?post=12409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}