{"id":14480,"date":"2024-12-21T12:09:22","date_gmt":"2024-12-21T12:09:22","guid":{"rendered":"https:\/\/carkendra.com\/phemployment\/?page_id=14480"},"modified":"2024-12-21T12:09:22","modified_gmt":"2024-12-21T12:09:22","slug":"workforce-administrator-dialer-id-4378","status":"publish","type":"page","link":"https:\/\/carkendra.com\/phemployment\/workforce-administrator-dialer-id-4378\/","title":{"rendered":"Workforce Administrator &#8211; Dialer ID-4378"},"content":{"rendered":"<p><strong>Description<\/strong><\/p>\n<ul>\n<li>Location: Remote<\/li>\n<li>Status: Independent Contractor<\/li>\n<li>Equipment: Standard computer equipment with 1-2 monitors (for managing multiple campaigns)<\/li>\n<li>The ideal candidate will manage our dialer system (TCN) and ensure campaigns start on time and run effectively.<\/li>\n<li>Oversee our dialer system, which routes calls, auto dials, or predictive dials outbound numbers for agents.<\/li>\n<li>Monitor multiple active campaigns, performance metrics, troubleshoot technical issues, and collaborate with collection managers.<\/li>\n<li>TCN&#8217;s advanced features include predictive dialing, compliance tools, and automation capabilities, enhancing call center efficiency and effectiveness.<\/li>\n<li>Responsibilities include campaign management, system administration, compliance and quality control, communication and coordination, reporting, and analysis.<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>At least two years in a call center environment with hands on experience using a cloud-based dialer system, TCN preferred.<\/li>\n<li>Previous experience with dialer operations in a financial services lending environment is not required but gives applicants a strong advantage.<\/li>\n<li>Solid understanding of call center compliance, including FDCPA, TCPA, and other relevant state and federal regulations.<\/li>\n<\/ul>\n<h3 style=\"text-align: center;\"><strong>Workforce Administrator &#8211; Dialer ID-4378<\/strong><\/h3>\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-30230 aligncenter\" src=\"https:\/\/blog.sarkarivaccancy.com\/wp-content\/uploads\/2024\/11\/Apply-Now-1-1-300x113.jpg\" alt=\"\" width=\"300\" height=\"113\" \/><\/a><\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"JobPosting\",\"title\":\"Workforce Administrator - Dialer\",\"experienceRequirements\":{\"@type\":\"OccupationalExperienceRequirements\",\"monthsOfExperience\":24},\"description\":\"<\/p>\n<p>Description:<\/p>\n<ul>\n<li> Location: Remote<\/li>\n<li> Status: Independent Contractor<\/li>\n<li> Equipment: Standard computer equipment with 1-2 monitors (for managing multiple campaigns)<\/li>\n<li> The ideal candidate will manage our dialer system (TCN) and ensure campaigns start on time and run effectively.<\/li>\n<li> Oversee our dialer system, which routes calls, auto dials, or predictive dials outbound numbers for agents.<\/li>\n<li> Monitor multiple active campaigns, performance metrics, troubleshoot technical issues, and collaborate with collection managers.<\/li>\n<li> TCN's advanced features include predictive dialing, compliance tools, and automation capabilities, enhancing call center efficiency and effectiveness.<\/li>\n<li> Responsibilities include campaign management, system administration, compliance and quality control, communication and coordination, reporting, and analysis.<\/li>\n<\/ul>\n<p>Requirements:<\/p>\n<ul>\n<li> At least two years in a call center environment with hands on experience using a cloud-based dialer system, TCN preferred.<\/li>\n<li> Previous experience with dialer operations in a financial services lending environment is not required but gives applicants a strong advantage.<\/li>\n<li> Solid understanding of call center compliance, including FDCPA, TCPA, and other relevant state and federal regulations.<\/li>\n<\/ul>\n<p>Benefits:<\/p>\n<ul><\/li>\n<\/ul>\n<p>\",\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Talent Cottage\",\"value\":\"workforce-administrator-dialer-philippines\"},\"datePosted\":\"2024-12-21\",\"validThrough\":\"2025-03-21\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Talent Cottage\",\"sameAs\":\"https:\/\/talentcottage.com\/\",\"logo\":\"https:\/\/storage.googleapis.com\/remote-rocket.appspot.com\/Talent%20Cottage.jpeg?GoogleAccessId=firebase-adminsdk-ptm37%40remote-rocket.iam.gserviceaccount.com&Expires=16447017600&Signature=ryKavr%2Bh1a4uyAGe2eYTMFYwykOSpyFT1SEKn7uQ1rCJKOXYsv%2Fc6FvvBmNqWdQOFIP%2FTb0V7e4ahvtTKrGAHeCNiJFXP4mNJSVfnela0oaRD8z6FuHcVI3WmsrMvP4xVlnENyZVR0rEQwmeU3Tzg%2BV17BW0SQWIAPsni4CQqRqMnpOjG%2BMoMV%2BXoBHICkwUKRUmlFkxNP%2B1ASZQYDFaLCHnOpyU%2BIyUUsFOgPUV26Zc7hDQE4IUWLj51zuxrZ%2F8Rmfn1QPUDoHKMefXr1nxZWAnJkroDWP6hevG%2BoVKjZyP0ZJp1TcRkj4UNZSVJBhE%2FZ29poyQTyXTgDFQ%2F9RyKA%3D%3D\"},\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":1200,\"maxValue\":1200,\"unitText\":\"YEAR\"}},\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Philippines\"},\"employmentType\":\"FULL_TIME\",\"directApply\":false}<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Description Location: Remote Status: Independent Contractor Equipment: Standard computer equipment with 1-2 monitors (for managing multiple campaigns) The ideal candidate will manage our dialer system (TCN) and ensure campaigns start on time and run effectively. Oversee our dialer system, which routes calls, auto dials, or predictive dials outbound numbers for agents. Monitor multiple active campaigns, &#8230; <a title=\"Workforce Administrator &#8211; Dialer ID-4378\" class=\"read-more\" href=\"https:\/\/carkendra.com\/phemployment\/workforce-administrator-dialer-id-4378\/\" aria-label=\"Read more about Workforce Administrator &#8211; Dialer ID-4378\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14480","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages\/14480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/comments?post=14480"}],"version-history":[{"count":2,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages\/14480\/revisions"}],"predecessor-version":[{"id":14482,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages\/14480\/revisions\/14482"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/media?parent=14480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}