{"id":13703,"date":"2024-12-13T08:38:04","date_gmt":"2024-12-13T08:38:04","guid":{"rendered":"https:\/\/carkendra.com\/phemployment\/?page_id=13703"},"modified":"2024-12-13T08:38:04","modified_gmt":"2024-12-13T08:38:04","slug":"partner-solution-specialist-id-4149","status":"publish","type":"page","link":"https:\/\/carkendra.com\/phemployment\/partner-solution-specialist-id-4149\/","title":{"rendered":"Partner Solution Specialist ID-4149"},"content":{"rendered":"<p><strong>About Spoke<\/strong><\/p>\n<p>Founded in 2016, Spoke is the only approved low-code platform for Twilio\u2019s 235,000 Enterprise Customers and 9 Million Developers. Companies of every size and industry are using Spoke to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a unified way. We build solutions that can revolutionize companies.<\/p>\n<p>Join Spoke and discover a future of new opportunities.<\/p>\n<p style=\"font-weight: inherit;\"><strong>What we do<\/strong><\/p>\n<p>Spoke provides integrated communication apps, features, and APIs for Twilio, that save months of developer time and cost.<\/p>\n<ul>\n<li><strong>Twilio Customers<\/strong>use Spoke to replace traditional PBX and cloud phone systems with a flexible alternative on Twilio that they control.<\/li>\n<li><strong>Twilio Contact Center Customers<\/strong>use Spoke to connect calls, conversations, and context between contact center agents in Twilio Flex and the rest of the business &#8211; without the need for a Telco or traditional phone system.<\/li>\n<li><strong>Developers Building On Twilio<\/strong>accelerate projects without building everything, using Spoke\u2019s ready-to-use Apps, Features and APIs for Twilio.<\/li>\n<\/ul>\n<p>With Spoke, customers can now build and deploy the \u201clast-mile\u201d on Twilio without any specialist skills, heavy lifting, or ongoing maintenance.<\/p>\n<p style=\"font-weight: inherit;\"><strong>Purpose of the role<\/strong><\/p>\n<p>Spoke provides communications freedom for innovative companies that have complex customer journeys. Powered by Twilio, Spoke ensures that companies are never locked into a one-size-fits-all solution ever again.<\/p>\n<p>The Partner Solution Specialist is a strategic thinker and proactive problem solver who helps accelerate deals by unblocking technical sales. They speak from a customer and use-case perspective and can work well with partners and non-technical stakeholders, yet possess deep functional and technical knowledge in related areas such as VoIP, Unified Communications, Contact Centers, IP telephony, APIs, Call Flow Implementation, etc.<\/p>\n<ul>\n<li>UC\/CC\/UCaaS\/CCaaS Expert &#8211; Functional, technical and process-level knowledge and extensive demonstrated experience in VoIP, Unified Communications, Contact Centers, IP telephony.<\/li>\n<li>Technical Competency &#8211; Can talk to and understands the various technical components, terms, and relationships of how voice communication stacks, software development APIs, and cloud software works.<\/li>\n<li>Strategic and Proactive Pursuit Team Member &#8211; Strategic thinker with proactive engagement throughout the pursuit sales cycle; removes blockers, challenges the status quo, unblocks design\/technical stalemates, brings clarity from ambiguity displaying a growth mindset.<\/li>\n<li>Technical Team Collaborator &#8211; Collaborates with Spoke\u2019s engineering team, co-sell partners and Twilio teams to design and demonstrate a solution that maps business value with the end-to-end business transformation needs of the customer.<\/li>\n<li>Customer-centric Solution Designer &#8211; Employs Design Thinking principles centered on customer business outcomes.<\/li>\n<li>Differentiated &amp; Business Value \/ Outcome-driven Demonstrator &#8211; Expert in demonstrating solution capabilities and associated business value addressing customer business decision-maker persona needs\/pains.<\/li>\n<\/ul>\n<p style=\"font-weight: inherit;\"><strong>What you\u2019ll do<\/strong><\/p>\n<ul>\n<li>Work with customers, Twilio, and partners to undertake requirements discovery and create a shared buying vision of the solution.<\/li>\n<li>Design customer-centric solutions aligned with the customer business requirements using Spoke and Twilio products resulting in delivering new value in the customer&#8217;s digital transformation journey.<\/li>\n<li>Deliver customer-centric demonstrations that emphasize to the customer &amp; partner the business value aligned to the designed solution.<\/li>\n<li>Develop bid responses and envision solutions using Spoke and Twilio in collaboration with the Spoke engineering and Twilio account teams.<\/li>\n<li>Design and implement customer proof of concept environments that validate the customers&#8217; user stories.<\/li>\n<li>Work with the Customer Success team on deployment programs to ensure the project milestones align with the customers&#8217; agreed key performance indicators.<\/li>\n<li>Enable partners to successfully sell, deploy and manage their direct customers.<\/li>\n<li>Create \/ Build knowledge documentation for use by partners &amp; external teams.<\/li>\n<li>Participate in the creation of proactive measures to anticipate and\/or remove the need for traditional service and support.<\/li>\n<li>Measure implementation lifecycle and follow deployment framework (RACI) during implementation.<\/li>\n<\/ul>\n<p style=\"font-weight: inherit;\"><strong>What you\u2019ll bring<\/strong><\/p>\n<ul>\n<li>Minimum 5+ years of UC\/CC\/UCaaS\/CCaaS\/VoIP expertise with one or more of the following: technical presales, post-sales consulting or relevant company\/customer IT application implementation or management.<\/li>\n<li>Driving and designing a solution strategy as part of the overall opportunity lifecycle.<\/li>\n<li>Extensive collaboration with internal teams designing UCaaS \/ Contact Center solutions.<\/li>\n<li>Success working with customers\/stakeholders in presales or consulting engagements related to UC\/CC\/UCaaS\/CCaaS\/VoIP solutions including implementation.<\/li>\n<li>Demonstrated capability in managing multiple vendor and partner stakeholders that supports the positive development of partner relations resulting in key customer wins.<\/li>\n<li>Proven success demonstrating differentiated solution value and competitive advantage.<\/li>\n<li>Delivering customer-facing technical workload demonstrations to enterprise decision makers.<\/li>\n<li>Business value selling methodologies and practices mapped to customer pains to uncover customers\u2019 stated and unstated needs.<\/li>\n<li>Excellent presentation and communications skills across various customer stakeholders; experienced storyteller.<\/li>\n<li>Customer-centric mindset with a demonstrated passion for delivering customer value.<\/li>\n<li>Ability to bring innovative technical solution ideas to customer problems.<\/li>\n<li>Experienced problem solver able to thrive in a fast-paced environment.<\/li>\n<\/ul>\n<h3 style=\"text-align: center;\"><strong>Partner Solution Specialist ID-4149<\/strong><\/h3>\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-30230 aligncenter\" src=\"https:\/\/blog.sarkarivaccancy.com\/wp-content\/uploads\/2024\/11\/Apply-Now-1-1-300x113.jpg\" alt=\"\" width=\"300\" height=\"113\" \/><\/a><\/p>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\/\",\"@type\":\"JobPosting\",\"title\":\"Partner Solution Specialist\",\"description\":\"<\/p>\n<div class=\\\"description\\\">\n<h1>About Spoke <\/h1>\n<p>\\n<\/p>\n<p>Founded in 2016, Spoke is the only approved low-code platform for Twilio\u2019s 235,000 Enterprise Customers and 9 Million Developers.  Companies of every size and industry are using Spoke to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a unified way. We build solutions that can revolutionize companies. <\/p>\n<p>\\n<\/p>\n<p>Join Spoke and discover a future of new opportunities.<\/p>\n<p>\\n<\/p>\n<p>\\n<\/p>\n<h1>What we do<\/h1>\n<p>\\n<\/p>\n<p>Spoke provides integrated communication apps, features, and APIs for Twilio, that save months of developer time and cost.<\/p>\n<p>\\n<\/p>\n<p><strong>Twilio Customers<\/strong> use Spoke to replace traditional PBX and cloud phone systems with a flexible alternative on Twilio that they control.<\/p>\n<p>\\n<\/p>\n<p><strong>Twilio Contact Center Customers<\/strong> use Spoke to connect calls, conversations, and context between contact center agents in Twilio Flex and the rest of the business - without the need for a Telco or traditional phone system.<\/p>\n<p>\\n<\/p>\n<p><strong>Developers Building On Twilio<\/strong> accelerate projects without building everything, using Spoke\u2019s ready-to-use Apps, Features and APIs for Twilio.<\/p>\n<p>\\n<\/p>\n<p>With Spoke, customers can now build and deploy the \u201clast-mile\u201d on Twilio without any specialist skills, heavy lifting, or ongoing maintenance.<\/p>\n<p>\\n<\/p>\n<p>\\n<\/p>\n<h1>Purpose of the role<\/h1>\n<p>\\n<\/p>\n<p>Spoke provides communications freedom for innovative companies that have complex customer journeys. Powered by Twilio, Spoke ensures that companies are never locked into a one-size-fits-all solution ever again.<\/p>\n<p>\\n<\/p>\n<p>The Partner Solution Specialist is a strategic thinker and proactive problem solver who helps accelerate deals by unblocking technical sales.  They speak from a customer and use-case perspective and can work well with partners and non-technical stakeholders, yet possess deep functional and technical knowledge in related areas such as VoIP, Unified Communications, Contact Centers, IP telephony, APIs, Call Flow Implementation, etc.<\/p>\n<p>\\n<\/p>\n<ul>\n<li>UC\/CC\/UCaaS\/CCaaS Expert - Functional, technical and process-level knowledge and extensive demonstrated experience in VoIP, Unified Communications, Contact Centers, IP telephony.<\/li>\n<li>Technical Competency - Can talk to and understands the various technical components, terms, and relationships of how voice communication stacks, software development APIs, and cloud software works.<\/li>\n<li>Strategic and Proactive Pursuit Team Member - Strategic thinker with proactive engagement throughout the pursuit sales cycle; removes blockers, challenges the status quo, unblocks design\/technical stalemates, brings clarity from ambiguity displaying a growth mindset.<\/li>\n<li>Technical Team Collaborator - Collaborates with Spoke\u2019s engineering team, co-sell partners and Twilio teams to design and demonstrate a solution that maps business value with the end-to-end business transformation needs of the customer.<\/li>\n<li>Customer-centric Solution Designer - Employs Design Thinking principles centered on customer business outcomes.<\/li>\n<li>Differentiated &amp; Business Value \/ Outcome-driven Demonstrator - Expert in demonstrating solution capabilities and associated business value addressing customer business decision-maker persona needs\/pains. <\/li>\n<\/ul>\n<p>\\n<\/p>\n<p>\\n<\/p>\n<h1>What you\u2019ll do<\/h1>\n<p>\\n<\/p>\n<ul>\n<li>Work with customers, Twilio, and partners to undertake requirements discovery and create a shared buying vision of the solution. <\/li>\n<li>Design customer-centric solutions aligned with the customer business requirements using Spoke and Twilio products resulting in delivering new value in the customer's digital transformation journey. <\/li>\n<li>Deliver customer-centric demonstrations that emphasize to the customer &amp; partner the business value aligned to the designed solution. <\/li>\n<li>Develop bid responses and envision solutions using Spoke and Twilio in collaboration with the Spoke engineering and Twilio account teams.  <\/li>\n<li>Design and implement customer proof of concept environments that validate the customers' user stories.<\/li>\n<li>Work with the Customer Success team on deployment programs to ensure the project milestones align with the customers' agreed key performance indicators. <\/li>\n<li>Enable partners to successfully sell, deploy and manage their direct customers.<\/li>\n<li>Create \/ Build knowledge documentation for use by partners &amp; external teams.<\/li>\n<li>Participate in the creation of proactive measures to anticipate and\/or remove the need for traditional service and support.<\/li>\n<li>Measure implementation lifecycle and follow deployment framework (RACI) during implementation.<\/li>\n<\/ul>\n<p>\\n<\/p>\n<p>\\n<\/p>\n<h1>What you\u2019ll bring<\/h1>\n<p>\\n<\/p>\n<ul>\n<li>Minimum 5+ years of UC\/CC\/UCaaS\/CCaaS\/VoIP expertise with one or more of the following: technical presales, post-sales consulting or relevant company\/customer IT application implementation or management.<\/li>\n<li>Driving and designing a solution strategy as part of the overall opportunity lifecycle.<\/li>\n<li>Extensive collaboration with internal teams designing UCaaS \/ Contact Center solutions.<\/li>\n<li>Success working with customers\/stakeholders in presales or consulting engagements related to UC\/CC\/UCaaS\/CCaaS\/VoIP solutions including implementation.<\/li>\n<li>Demonstrated capability in managing multiple vendor and partner stakeholders that supports the positive development of partner relations resulting in key customer wins.<\/li>\n<li>Proven success demonstrating differentiated solution value and competitive advantage.<\/li>\n<li>Delivering customer-facing technical workload demonstrations to enterprise decision makers.<\/li>\n<li>Business value selling methodologies and practices mapped to customer pains to uncover customers\u2019 stated and unstated needs.<\/li>\n<li>Excellent presentation and communications skills across various customer stakeholders; experienced storyteller.<\/li>\n<li>Customer-centric mindset with a demonstrated passion for delivering customer value.<\/li>\n<li>Ability to bring innovative technical solution ideas to customer problems.<\/li>\n<li>Experienced problem solver able to thrive in a fast-paced environment.<\/li>\n<\/ul>\n<p>\\n<\/p>\n<p>\\n<\/p>\n<h1>Location <\/h1>\n<p>\\n<\/p>\n<ul>\n<li>This is a Manila-based role <\/li>\n<li>Remote working ok<\/li>\n<li>Some travel may be required <\/li>\n<\/ul>\n<\/div>\n<p>\",\"datePosted\":\"2022-09-18T07:32:52.000Z\",\"applicantLocationRequirements\":[{\"@type\":\"Country\",\"name\":\"Philippines\"}],\"jobLocationType\":\"TELECOMMUTE\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Spoke Phone\",\"logo\":\"https:\/\/gallery-cdn.breezy.hr\/943289f5-edb8-4629-9280-e4630babd197\/s_logo_no_bg_white_400x400.png\"},\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":null,\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":null,\"maxValue\":null,\"unitText\":\"YEAR\"}}}<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>About Spoke Founded in 2016, Spoke is the only approved low-code platform for Twilio\u2019s 235,000 Enterprise Customers and 9 Million Developers. Companies of every size and industry are using Spoke to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a unified way. We build solutions that can revolutionize &#8230; <a title=\"Partner Solution Specialist ID-4149\" class=\"read-more\" href=\"https:\/\/carkendra.com\/phemployment\/partner-solution-specialist-id-4149\/\" aria-label=\"Read more about Partner Solution Specialist ID-4149\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13703","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages\/13703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/comments?post=13703"}],"version-history":[{"count":2,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages\/13703\/revisions"}],"predecessor-version":[{"id":13705,"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/pages\/13703\/revisions\/13705"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/phemployment\/wp-json\/wp\/v2\/media?parent=13703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}