Job Title: Senior Product Manager – Risk Technology

Location: Walmart Global Tech

Department: Customer Trust Gateway

Employment Type: Full-time

Job Summary:

As a Senior Product Manager in the Risk Technology organization, you will be responsible for leading the development and implementation of technologies that power the Customer Privacy Regulatory environment and build a new Customer Trust Gateway. Your role will involve driving the product strategy, collaborating with cross-functional teams, and making data-driven decisions to deliver innovative solutions that prioritize customer trust and privacy. You will work to maximize the utilization of enterprise assets and ensure the success of global governance business needs.

About the Team:

The Customer Trust and Digital Citizenship Tech team focuses on managing and delivering world-class products, driving policy compliance, building partnerships, and developing tools that enable self-service. The team is responsible for Global Privacy Technology Product implementations that aim to earn customer and associate trust.

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What You’ll Do:

Product Strategy & Vision:
- Define and communicate a clear product vision and strategy that aligns with both team and company goals.
- Develop a compelling product roadmap that drives growth and innovation in the customer privacy regulatory domain.
Cross-Functional Leadership:
- Lead cross-functional teams (engineering, design, marketing, sales) to deliver high-quality products on time and within budget.
- Ensure the product lifecycle is effectively managed from concept to launch and that the product meets user expectations and business goals.
Product Development & Improvement:
- Prioritize product features and enhancements based on business impact, customer value, and technical feasibility.
- Monitor product performance using key metrics and analytics, driving continuous improvement through data-driven decision-making.
- Oversee iterative development processes and manage feedback to ensure successful product releases.
Collaboration & Problem Solving:
- Work closely with stakeholders to ensure alignment on product goals and outcomes.
- Address any issues or challenges that arise during the product lifecycle, ensuring timely resolution.

What You’ll Bring:

Skills & Experience:
- Strategic mindset with a systems thinking approach to solving complex problems.
- Strong advocacy for design and inclusive experiences.
- Proven track record of working cross-functionally to ship successful products.
- Ability to adapt to changing priorities while producing high-quality work in a timely manner.
Customer-Centric Approach:
- A customer-centric mindset, ensuring the product prioritizes customer trust and privacy.
- Ability to use metrics and data to continually improve product performance.
Agile & Test-and-Learn:
- Comfortable working in an agile environment with a test-and-learn mentality to improve product outcomes.

About Walmart Global Tech:

Walmart Global Tech is the team responsible for innovating and transforming retail technologies. We are a team of software engineers, data scientists, cybersecurity experts, and service professionals working at the forefront of retail innovation. Our mission is to make a significant impact on the lives of millions of customers while shaping the future of retail technology.

Ways of Working:

We utilize a hybrid work model, combining in-office collaboration with remote work when possible. Our offices serve as hubs for collaboration, fostering purposeful work and faster decision-making.

Benefits:

Competitive Compensation: Base salary plus performance-based bonuses.
Health Benefits: Medical, vision, and dental coverage.
Financial Benefits: 401(k) match, stock purchase plan, and company-paid life insurance.
Paid Time Off: PTO, parental leave, sick leave, and more.
Additional Benefits: Short-term and long-term disability, military leave pay, adoption and surrogacy expense reimbursement, and employee discounts.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We value diversity and inclusivity and are committed to ensuring all employees are respected and valued for their unique backgrounds, experiences, and perspectives.

This position offers an excellent opportunity to shape the future of customer privacy and trust at scale, leading high-impact initiatives that directly influence the customer experience and privacy governance.

(USA) Senior Product Manager ID-4672