This job description is for an entry-level position as a Technical Support Specialist at NoGigiddy, a company that provides flexible, remote work opportunities. The role is ideal for individuals who are tech-savvy, eager to learn, and want to start a career in technical support without needing a degree or prior experience.

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Key Responsibilities:

Respond to technical inquiries via chat, email, and phone
Diagnose and troubleshoot software and hardware issues
Provide step-by-step guidance to users for issue resolution
Assist users with navigating and using the company’s platform
Collaborate with the team to improve processes and user experience
Document and escalate complex issues when necessary
Participate in training to enhance knowledge and skills

Requirements:

No degree or prior experience needed
Strong technical aptitude and problem-solving skills
Excellent communication skills (both written and verbal)
Ability to work independently and as part of a team
Reliable internet connection and a quiet workspace
Positive attitude and a willingness to learn

Benefits:

Competitive pay ($15-$18/hr)
Flexible, work-from-home schedule
Comprehensive training program
Opportunities for growth and advancement
Supportive team environment

How to Apply:

Interested candidates should send their resume and a brief cover letter explaining why they’re a good fit for the role to the provided email.

This role offers a great entry point into the tech support field, with the potential for career growth and development.

Remote Technical Support Specialist – Entry Level, No Degree Required id-5097