Program Management Sup I – Remote

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Job Description:

Job Summary

This position serves as a program manager across the North AM DC, RDC, and FSL operations. The incumbent maintains day-to-day contact with their client to ensure operational execution of business requirements, to resolve customer issues, to identify ways to improve service and to add value to the relationship. This role identifies opportunities to expand the customer relationship, proactively manages contractual agreements/engagements, conducts regular business reviews, tracks and drives improvement to program metrics, tracks and trends spend, monitors client billing and manages Aging AR. This position collaborates with UPS operations management, UPS cross functional teams, and members of senior staff in the client organization. The incumbent works through ops management and cross functional teams to ensure the customer’s business requirements are managed across the NAM network.

Responsibilities

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OTHER CRITERIA

  • Employer will not sponsor visas for position.
  • The last day you will be eligible to apply will be 07/04/24
  • This role is a job grade 20C
  • UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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