Job Title: Customer Service Representative
Company: [Company Name]
Job Description:
As a Customer Service Representative, you will play a key role in providing exceptional service by handling both incoming and outbound calls. You’ll assist customers with inquiries, follow up on previous interactions, and promote services to maximize customer satisfaction and business growth. This position offers a rewarding opportunity for individuals with strong communication and active listening skills.
Responsibilities:
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- Take incoming calls and provide support to customers.
- Make outbound calls for follow-up and upselling opportunities.
- Ensure quality checks by calling customers from the prior day.
- Schedule maintenance visits for customers as needed.
- Offer promotions to customers and update them on relevant services.
- Follow up on reviews, both positive and negative, to maintain customer satisfaction.
- Provide general inbound customer service and resolve any inquiries.
- No salary cap—your effort determines your paycheck!
Qualifications:
- Previous customer service experience is preferred.
- Strong attention to detail and organizational skills.
- Team player with a conscientious attitude.
- Honesty, integrity, and a commitment to delivering quality craftsmanship.
- Clear background check and ability to pass a drug screen.
Benefits:
- Medical, Prescription, Dental, and Vision coverage.
- Disability and Term Life Insurance.
- Matching 401(k) benefits to help you save for the future.
- Ongoing training and development to help you grow professionally.
- Paid Holidays and Paid Time Off (PTO) for work-life balance.
- Employee-focused culture with continuous support and rewards.
We prioritize our employees and offer a supportive environment, ensuring you have all the tools, training, and resources needed to succeed and grow within our company.
Apply Now!
If you’re ready to join a team that values integrity, quality, and professional growth, apply today! We can’t wait to welcome you to the family.
Customer Service Representative – Live Chat (FULLY REMOTE) -id-5259
