Job Title: Customer Service Representative
Location: Remote (United States)
Base Salary: $30 – $40 per hour
Employment Type: Full-time
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About the Job
Are you ready to take your customer service skills to the next level? Join an award-winning contact center and help support Whirlpool Consumer Services. As a Customer Service Representative, you’ll assist trade partners, consumers, and internal process partners across phone, chat, email, or other technology platforms. This is an exciting opportunity for those who thrive in a fast-paced environment and enjoy delivering exceptional service.
Key Responsibilities
- Handle inbound calls from consumers, assisting with inquiries, issues, and service requests.
- Provide basic troubleshooting support and resolve consumer concerns.
- Schedule services and appointments as needed.
- Ensure customers are fully satisfied by the end of each call.
- Work in collaboration with internal teams and trade partners to resolve issues effectively.
Requirements
- Must be passionate about providing excellent customer service.
- Ability to thrive in a fast-paced and dynamic environment.
- Strong communication skills and a customer-focused attitude.
- Ability to work independently and collaboratively with internal teams.
Why You’ll Love This Role
- Competitive Pay: Earn $30 – $40 per hour based on performance.
- Remote Flexibility: Enjoy working from home anywhere in the United States.
- Growth Opportunities: Join an award-winning team that values engagement and career development.
If you’re ready to make a difference and grow your career with a trusted brand like Whirlpool, apply now!