Amazon Customer Support Jobs (Remote, Work From Home)
Job Responsibilities: Sr. Customer Solutions Manager
Hiring Organization: Amazon
Educational Requirements: Bachelor Degree
Industry: Private
Employment Type: Full Time
Salary: $35-45$/Year
Location: USA
Amazon Customer Support Jobs (Remote, Work From Home)
Amazon Web Administrations (AWS) is the world’s most far reaching and comprehensively took on cloud stage, presenting more than 175 completely highlighted administrations from server farms universally. A great many clients — including the quickest developing new businesses, biggest undertakings, and driving government organizations — are utilizing AWS to bring down costs, become more coordinated, and improve quicker.
AWS is looking for a Client Arrangements Chief (CSM) to assist clients with acknowledging supported business esteem by speeding up their relocation to the AWS cloud and construct cloud local, present day arrangements. You will use AWS best practices created more than large number of commitment to work in reverse from the client vital targets, assist with planning the client cloud venture, execute a frictionless movement experience, and guarantee our clients catch the maximum capacity of the AWS cloud. CSMs are technologists with an essential business mentality and utilize their specialized keenness, program the executives, hierarchical change the board, and relational abilities to impact an expansive scope of multidisciplinary groups. You will work with adjusting deals, arrangement design, support, item, proficient administrations, and accomplices to advance client results.
You will procure trust at all levels of the client association and distinguish vital open doors, cloud use cases, lay out guides and noteworthy program plans, catch achievement models, fabricate progressed specialized designs, apportion assets to specialized and change the executives exercises, and lay out automatic administration. You own and drive execution greatness for the start to finish client commitment (specialized, functional, authoritative, and instructive) across customary IT groups and specialty units.
At AWS we esteem decisive reasoning, self-inspiration, and the capacity to manage equivocalness. You will focus on detail however can imagine something truly mind-blowing for our clients. Bring a collected mind, a business result mentality, broad specialized foundation, great critical abilities to think, and be an excellent verbal and composed communicator. Your specialized skill and functional greatness will impact your group’s choices and assist us with driving strong client arrangements. We are energetic about individuals who advance, use information to decide, and can put themselves out there nicely. We maintain that you should be energetic about conveying an incredible client experience, and adding to a group objective.
Key work liabilities
– Exhibit fantastic client commitment abilities through all levels of an association including C-Suite
– Keep a top to bottom information and comprehension of existing and creating advancements as it connects with distributed computing, to open doors for clients
– Have areas of strength for an in change the executives and integrating hierarchical change best practices consistently into project conveyance
– Speed up client reception through schooling and commitment
– Help clients in distinguishing use cases for need reception of AWS as well as best practice executions
– Help with growing long haul vital associations with key records
– Oversee time productively, meet individual objectives, and work successfully with different individuals from the deals and showcasing group
About the group
AWS Deals, Promoting, and Worldwide Administrations (SMGS) is liable for driving income, reception, and development from the biggest and quickest developing little and mid-market records to big business level clients including public area. The AWS Worldwide Help group communicates with driving organizations and accepts that top notch help is basic to client achievement. AWS Backing likewise cooperates with a worldwide rundown of clients that are building crucial applications on top of AWS administrations.
About AWS
Different Encounters
AWS values different encounters. Regardless of whether you meet the capabilities as a whole and abilities recorded part of the set of working responsibilities, we urge possibility to apply. In the event that your profession is simply beginning, hasn’t followed a customary way, or incorporates elective encounters, don’t allow it to prevent you from applying.
Why AWS?
Amazon Web Administrations (AWS) is the world’s most extensive and comprehensively embraced cloud stage. We spearheaded distributed computing and innovated constantly — that is the reason clients from the best new companies to Worldwide 500 organizations trust our vigorous set-up of items and administrations to drive their organizations.
Comprehensive Group Culture
Around here at AWS, it’s in our temperament to learn and be interested. Our representative drove proclivity bunches cultivate a culture of incorporation that engage us to be glad for our disparities. Continuous occasions and opportunities for growth, remembering our Discussions for Race and Identity (Center) and AmazeCon (orientation variety) gatherings, motivate us to embrace constantly our uniqueness.
Mentorship and Profession Development
We’re persistently raising our exhibition bar as we endeavor to turn into Earth’s Best Boss. That is the reason you’ll find unending information sharing, mentorship and other vocation propelling assets here to assist you with forming into a superior adjusted proficient.
Work/Life Equilibrium
We esteem work-life congruity. Making progress at work ought to never come to the detriment of penances at home, which is the reason we take a stab at adaptability as a component of our functioning society. At the point when we feel upheld in the working environment and at home, there’s nothing we can’t accomplish in the cloud.
We are available to employing possibility to resolve of one of the accompanying areas:
Fundamental Capabilities
– 7+ long periods of involvement driving mind boggling, enormous scope, specialized or designing projects with a demonstrated record of thought initiative, business case improvement, acknowledging client benefits, and fruitful program finish
– 4+ long stretches of involvement with a client confronting job, drawing in with senior client leaders, technologists or potentially accomplices to tackle complex business issues with cutting edge innovations
– Capacity to make a trip up to 25% on a case by case basis
Favored Capabilities
– •Direct experience executing cloud administrations, ideally on AWS •Knowledge of AWS Administrations and Arrangements
– Experience at a beginning up or Computerized Local organizations
– Item lifecycle or item the executives experience
– Capacity to solidly facilitate between administration groups and clients to meet interesting client open doors
– A background marked by critical thinking and problematic advancement creating innovation projects and working across client associations
Amazon is focused on a different and comprehensive working environment. Amazon is an equivalent open door business and doesn’t segregate based on race, public beginning, orientation, orientation character, sexual direction, safeguarded veteran status, handicap, age, or other lawfully safeguarded status.
As per the Los Angeles Fair Possibility Law, we will consider for work qualified candidates with capture and conviction records.
As per the San Francisco Fair Possibility Law, we will consider for business qualified candidates with capture and conviction records.
Our pay mirrors the expense of work across a few US geographic business sectors. The base compensation for this position goes from year in our most reduced geographic market up to year in our most elevated geographic market. Pay depends on various variables including market area and may differ relying upon work related information, abilities, and experience. Amazon is an all out pay organization. Reliant upon the position offered, value, sign-on installments, and different types of pay might be given as a component of an all out pay bundle, notwithstanding a full scope of clinical, monetary, as well as different advantages.
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