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Job Opportunity: Customer Care Agent at LightingNewYork.com

LightingNewYork.com, the fastest-growing online retailer in the lighting industry, is seeking Customer Care Agents to join our dynamic team in Selinsgrove, Pennsylvania. We pride ourselves on delivering exceptional customer service and creating lasting relationships with our customers. If you’re passionate about helping people, solving problems, and contributing to a team-oriented and fun environment, we want you to be a part of our journey!

 

Key Responsibilities:

  • Provide top-notch customer support via phone, live chat, and email.
  • Resolve customer inquiries and issues with professionalism and efficiency.
  • Create “raving fans” by going above and beyond in every customer interaction.
  • Collaborate with the team to continuously improve customer satisfaction.
  • Stay up-to-date with product knowledge and company policies to best assist customers.
  • Use creativity and problem-solving skills to improve customer experiences and contribute to company growth.

 

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Job Requirements:

  • Highly Motivated & Team-Oriented: You’re ready to contribute, collaborate, and work with others to achieve company goals.
  • Independent Worker: Ability to work autonomously and solve unique problems.
  • Adaptable & Creative: Willing to try new things and think outside the box.
  • Customer-Focused: Passionate about providing excellent service and creating positive customer experiences.
  • Willingness to Learn: You’re eager to pick up new skills and take on new challenges as the company grows.

 

Compensation & Benefits:

  • Hourly Pay: Starting at $16.00/hr with a $1/hour increase after a 60-day provisional period.
  • Quarterly Bonus: Opportunity to earn additional bonuses based on performance.
  • Commissions: Earn commissions on product sales!
  • Flexible Full-Time Schedule: Work during our customer service hours (8 AM – 6 PM, Monday to Friday).
  • Great Work Environment: Join a friendly, team-oriented office atmosphere that values fun as much as hard work.
  • Recognition: Lighting New York was ranked a top 5 workplace in Pennsylvania in 2021 and recognized by Newsweek for Best Customer Service in the country!

 

Why Join Us?

  • Fun & Positive Environment: We believe in creating a workplace where employees feel valued, inspired, and excited to come to work every day.
  • Growth Opportunities: As a rapidly growing company, we offer opportunities for advancement and skill development.
  • Make a Difference: Your work will directly contribute to the success of a top-rated company in the lighting industry.

 

Apply Today!

If you’re ready to take your career to the next level and join a growing, customer-centric company, apply today to become a part of Lighting New York’s award-winning team!

 

Location: Selinsgrove, Pennsylvania
Position: Customer Care Agent
Starting Pay: $16.00/hr + Bonus and Commission
Schedule: Full-time, flexible hours (8 AM – 6 PM, Monday to Friday)

Amazon chat support jobs work from home | live chat jobs USA id-3991

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