Job Title: Social Media Chat Assistant (Remote)
Company: [Company Name]
Job Description:
We are looking for enthusiastic and dedicated individuals to join our team as Social Media Chat Assistants. In this role, you will provide support to existing and potential customers through various online communication channels such as email, live chat, videophone, and other contact methods. You will assist with a range of inquiries, including account management, product installation, and general questions, ensuring excellent customer service.
If you’re eager to make a difference and are ready to start immediately, we encourage you to apply and embark on an exciting journey with us!
Key Responsibilities:
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- Respond to live chat messages on a business’s website and social media accounts.
- Answer customer inquiries related to accounts, product installations, and general questions.
- Provide sales links, special offers, and discounts to customers.
- Resolve issues effectively and efficiently, ensuring customer satisfaction.
- Follow provided steps and instructions closely to ensure consistency and quality in communication.
Skills and Background Needed:
- Must have access to a device (Phone, Tablet, Laptop) capable of accessing social media and website chat functions.
- Ability to work independently and follow provided guidelines and instructions.
- Reliable internet connection.
- Availability of 5+ hours per week.
- Strong communication skills, attention to detail, and commitment to providing excellent customer service.
Hours Per Week:
- Flexible hours, ranging from 5 to 40 hours per week depending on availability.
Contract Length:
- No fixed term; this is an ongoing opportunity.
Rate:
- $25 – $30 per hour, based on experience.
Location:
- Work from Home Online Position (Preferred: United Kingdom).
What We Offer:
- Flexible work hours
- Opportunity to work from home
- Competitive hourly pay
- The chance to be part of a growing team with opportunities for development
How to Apply:
If you’re ready to start right away and are excited about this opportunity, please apply below. We are looking for candidates who can jump in and start making a difference immediately. Live Chat Specialists are in high demand, so don’t miss out!
Remote Entry – Level Social Media Specialist (No Experience) id-5156
