Content Moderator – Yelp, Inc. (Remote/Part-Time)
About Yelp:
Yelp, Inc. is a leading platform that connects people with great local businesses. With millions of users and countless reviews, Yelp plays a crucial role in helping consumers make informed decisions about where to eat, shop, and explore in their communities. Our mission is to connect people with great local businesses, and we’re committed to making that happen.
Position Overview:
We’re looking for a passionate Content Moderator to join Yelp’s team. If you have a keen eye for detail and a strong commitment to upholding community standards, this is an exciting opportunity to contribute to a safe and welcoming online environment.
Key Responsibilities:
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- Content Review: Thoroughly review user-generated content (reviews, photos, etc.) to ensure compliance with Yelp’s content guidelines.
- Policy Enforcement: Enforce community guidelines by taking appropriate actions such as content removal or user warnings when necessary.
- Issue Resolution: Investigate and resolve user-reported content issues promptly and professionally.
- User Engagement: Interact with users through private messages to address concerns and provide assistance.
- Reporting and Documentation: Maintain accurate records of moderation activities and provide regular reports to management.
Required Skills and Qualifications:
- Attention to Detail: A sharp eye for spotting inappropriate or harmful content.
- Strong Communication: Effective written communication skills for interacting with users and team members.
- Problem Solving: Ability to assess complex situations and make sound decisions in line with company policies.
- Tech-Savvy: Familiarity with online platforms and social media.
- Empathy: A compassionate and patient approach to handling user concerns.
- Adaptability: Flexibility to adapt to evolving content guidelines and policies.
Why Yelp, Inc.?
- Positive Impact: Your work will directly impact the online community, helping create a safer and more enjoyable platform for millions of users.
- Growth Opportunities: Yelp values talent development and offers opportunities for career advancement.
- Inclusive Culture: Join a diverse team that values inclusion and fosters a collaborative work environment.
How to Apply:
If you’re ready to help maintain the quality and safety of the Yelp platform, apply today! Be part of a team that’s committed to connecting people with great local businesses while upholding the highest standards of community safety.
Yelp, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
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Content Moderator at Yelp, Inc. ID-4677
