Job Description: Business Development Specialist (Hybrid)

Location: Singapore (Filipinos/Malaysians based in Singapore)

Reporting To:

Project Manager

Job Overview:

The Business Development Specialist is responsible for prospecting, qualification, and nurturing of sales leads, ensuring accurate weekly forecasts of leads expected to reach Marketing Qualified Lead (MQL) status. This hybrid role requires close interaction with the sales team, marketing, and customers to identify opportunities and generate sales-ready leads.

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Responsibilities:

Prospecting & Research: Conduct prospecting calls and desk research to identify potential accounts. Map out decision-making structures and key details (e.g., decision maker names, current IT providers).
Lead Generation: Use specialist research tools (LinkedIn, online research) to identify business challenges and sales opportunities. Ensure a steady flow of qualified leads for the sales team.
Account Nurturing: Build and maintain relationships with selected accounts, ensuring your solution is considered when accounts are ready to make purchasing decisions or have critical business needs.
Lead Qualification: Qualify prospects according to established criteria and pass them as MQLs to the sales team (direct or channel sales).
Inbound Lead Processing: Handle inbound leads from telephone or web-based requests, such as quote requests or contact forms submitted through the company website.
Campaign Support: Collaborate with the Regional Sales Director and sales team for local campaigns and events (e.g., webinars, industry events), including profiling and follow-ups.
Salesforce Management: Maintain and update Salesforce.com regularly with accurate lead data and pipeline forecasts.
Performance Monitoring & Feedback: Participate in one-on-one meetings with Field Marketing/Marketing Operations to monitor performance, share feedback, and identify training needs.
Data Integrity: Ensure the structure and integrity of customer and contact data, including prospects and Multi-National Corporations (MNCs).

Skills/Requirements:

Communication: Excellent verbal communication with a confident telephone presence, especially when speaking with business and technical decision-makers. Strong business writing skills with proper grammar.
Technical Proficiency: Proficient in Microsoft Office Suite (Word, Outlook). Experience with Salesforce and LinkedIn is a plus.
Experience: At least 1+ years of experience in B2B IT/telecom sales or telesales, including up-selling or cross-selling solutions related to data center, collocation, network, managed services, or private/public cloud.
Languages: Business-level fluency in Tagalog is a plus.
Education: A Bachelor’s or Associate’s degree in business management or a related field is preferred.

Deliverables/Success Measurements:

Sales-Ready Leads: Generation of leads that are accepted by the sales team.
Appointments: Set appointments deemed worthwhile by the sales team.
Pipeline Value: Achieve pipeline value from leads passed.
Forecast Accuracy: Maintain forecast accuracy in relation to target leads.

Compensation Structure:

Base Salary: $2,500.00 – $3,000.00 per month
Variable Pay: Based on meeting sales-ready opportunities accepted by the Sales team and pipeline value.
Commission Pay: Additional compensation based on performance.

Benefits:

Professional Development: Opportunities for career growth and learning.
Work-from-Home: Hybrid work arrangement.

Schedule:

Monday to Friday (Full-time)

Experience Requirement:

B2B SaaS Sales: 1 year (Required)

This role offers the opportunity to engage directly with sales teams and make a significant impact in the B2B IT/telecom sector, focusing on lead generation, qualification, and nurturing for future business opportunities.

Business Development Representative (Malaysian/Filipino based in Singapore) ID-4673