0400 FBD USA LLP | Receptionist ID-4670

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Job Title: Receptionist & Business Services Assistant

Company: Freshfields

Location: Singapore

Job Type: Full-time

Job Summary:

As a Receptionist & Business Services Assistant at Freshfields, you will serve as the first point of contact for clients and visitors, providing exceptional service and administrative support. This is a dynamic role that combines client care, secretarial tasks, and business services support in a fast-paced environment. You will ensure the smooth running of the reception area, coordinate internal and client meetings, and support the business with various operational tasks.

Key Responsibilities:

Reception and Client Care:

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  • Manage clients’ and visitors’ hospitality, ensuring refreshments are served and their requests are promptly attended to.
  • Respond to telephone calls and inquiries, maintaining the reception area at all times.
  • Maintain the conference room booking schedule for meetings, client events, and other activities.
  • Provide first-line support for audio and video requirements for internal and client meetings.
  • Ensure client suites and social zones remain tidy and well-presented.
  • Maintain records for office security access passes.

Business Services:

  • Provide secretarial and administrative support to fee earners, including document printing, photocopying, and binding.
  • Assist with preparing hearing bundles, travel arrangements, and restaurant bookings.
  • Cover for absent secretarial team members.
  • Liaise with building management and vendors regarding maintenance and repair issues.
  • Monitor inventory of pantry, stationery, and other office supplies.
  • Handle courier and transportation requests.
  • Assist with organizing client seminars, conferences, and networking events by liaising with venues, caterers, and vendors, managing RSVPs, and preparing materials.
  • Address ad-hoc requests as required.

Key Requirements:

  • Exceptional customer service skills with a client-focused mindset.
  • Excellent verbal and written communication skills, with the confidence to interact at all organizational levels.
  • Strong attention to detail and ability to manage multiple tasks effectively.
  • Ability to work in a fast-paced environment and under pressure.
  • Team player who is reliable, flexible, and enthusiastic.
  • Proactive, with the ability to prioritize tasks and work independently.
  • Technologically proficient, particularly with Microsoft Office Suite.
  • Willingness to work beyond normal hours if necessary.

About Freshfields:
Freshfields is a global law firm with a strong reputation for supporting leading corporations, financial institutions, and governments in their most complex business-critical matters. We are committed to creating a better future for our clients, people, and communities. Freshfields values diversity and inclusion, fostering a work environment where everyone can excel and feel a sense of belonging.

Why Work with Us?

  • Join a prestigious global firm with a track record of success.
  • Engage in a dynamic, fast-paced work environment.
  • Collaborate with talented professionals at all levels.
  • Enjoy a culture of learning and growth, with support for your career development.

This role is ideal for someone with a passion for customer service, a proactive attitude, and the ability to handle multiple tasks while maintaining attention to detail in a busy office setting.

0400 FBD USA LLP | Receptionist ID-4670

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