Front Desk Receptionist – Part Time 24 Hours Per Week ID-4666

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Job Title: Front Desk Receptionist

Company: Pathway Healthcare

Location: [Location not specified]

Job Summary:

Pathway Healthcare is seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be welcoming, assertive, and highly organized, with experience in managing patient interactions, verifying insurance benefits, and handling administrative duties in a medical office setting. The Front Desk Receptionist will be the first point of contact for patients, ensuring smooth check-ins, accurate payment collections, and effective communication with both patients and insurance companies.

Key Responsibilities:

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  • Greet patients in a friendly and professional manner, both in person and over the phone.
  • Manage incoming phone calls, directing inquiries to appropriate departments or individuals.
  • Check patients in and out, ensuring all necessary documentation is completed.
  • Collect payments from insured and uninsured patients, ensuring accuracy in transactions.
  • Record patient communications and monetary interactions accurately in the system.
  • Verify insurance benefits and handle prior authorization processes as needed.
  • Communicate effectively with insurance companies to obtain necessary approvals and verification.
  • Ensure compliance with HIPAA and privacy laws in all interactions.
  • Maintain accurate records and patient files using Electronic Medical Record (EMR) management systems.
  • Assist with general office duties such as data entry, scheduling, and filing as needed.

Required Skills and Abilities:

  • Professional etiquette in both in-person and phone interactions.
  • Proficient in Electronic Medical Record (EMR) management.
  • Strong knowledge of medical terminology.
  • Experience with insurance benefit verification and prior authorization processes.
  • Ability to maintain patient privacy and adhere to HIPAA regulations.
  • Data entry skills and attention to detail.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize in a fast-paced environment.

Previous Experience/Educational Requirements:

  • Previous experience as a receptionist in a medical office environment is highly preferred.
  • High School Diploma or equivalent is required.

Additional Information:

This is a full-time or part-time position [specific details about schedule not provided]. The Front Desk Receptionist will play a key role in providing an exceptional experience for patients while ensuring smooth office operations.

This role is ideal for someone with a professional demeanor, a strong understanding of medical office operations, and excellent communication skills, who is ready to contribute to the healthcare team.

Front Desk Receptionist – Part Time 24 Hours Per Week ID-4666

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