It seems you’ve provided a detailed job description for a Customer Service Representative position at Aetna. Here’s a brief summary of the key points:

Other Jobs You May Be Interested In

Job Overview:

Role: Customer Service Representative (Remote)
Company: Aetna, a CVS Health company
Purpose: Assist members with healthcare inquiries, resolve issues, and provide information about healthcare plans, benefits, and services.

Responsibilities:

Handle inbound and outbound calls.
Provide information on benefits, claims, and plan details.
Troubleshoot and resolve concerns, ensuring a positive experience.
Maintain confidentiality and comply with healthcare privacy regulations.

Requirements:

Education: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
Experience: Customer service experience (call center or healthcare setting preferred).
Strong communication, problem-solving, and time management skills.
Ability to work independently and manage flexible shifts.
Bilingual candidates encouraged to apply.

Benefits:

Competitive salary and benefits (medical, dental, vision insurance).
Paid time off and holidays.
Career growth and development opportunities.

How to Apply:

Apply online if you’re passionate about helping others and are interested in a rewarding work-from-home opportunity.

If you’re interested, make sure to submit your application for a chance to join their team! Let me know if you need help with anything else.

Aetna Customer Service Work From Home Jobs ID-3986