Customer Service Representative – Luxury Retail – Remote USA id-4002

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Customer Service Representative – Luxury Retail (Remote)
TTEC – Work from Home

About the Role:
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative for an iconic global luxury retail brand, you’ll provide exceptional service and white-glove treatment to customers while working from home. Bring your passion for fashion and customer service to a role where you’ll help high-end clients with their shopping needs and resolve issues with the utmost care.

What You’ll Be Doing:

  • Answer incoming communications from customers and provide timely resolutions.
  • Conduct research to address customer questions and resolve issues.
  • Make personalized product recommendations and assist in closing sales when necessary.

What You Bring to the Role:

Other Jobs You May Be Interested In

  • A genuine passion for high fashion brands and luxury retail.
  • At least 1 year of customer service experience.
  • A minimum of 1 year of post-secondary education OR 2 years of equivalent work experience.
  • Strong problem-solving skills, particularly in mid-to-high-level customer service issues.
  • Familiarity with computer systems and a high-speed internet connection (> 15 mbps).
  • A smartphone or device running iOS or Android for daily log-in.
  • While we recommend using a USB wired headset, existing headsets may be used (except for Bluetooth headsets).

What You Can Expect:

  • Support for your career and professional development.
  • A diverse, inclusive culture with a community-minded organization that encourages giving back.
  • A global team of lifelong learners driven by company values.
  • Competitive pay starting at $16 per hour plus performance-based bonuses.
  • A robust benefits package, which may include PTO, tuition reimbursement, health and wellness incentives, and more.
  • Access to 1000s of free courses to support your career growth.

A Bit More About Your Role:
TTEC is committed to your growth, providing ongoing training, webcam-enabled coaching, and development opportunities to ensure your success. You’ll be part of a global team, contributing to the success of both the customer experience and the company as a whole.

About TTEC:
For over 40 years, TTEC has been dedicated to making customers happy, helping brands create exceptional customer experiences powered by technology and human connections. As a global company, we believe in diversity and inclusivity, creating a workplace where every employee feels valued, respected, and empowered to bring their authentic self to work.

Equal Opportunity Employer:
TTEC is an Equal Opportunity Employer, committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to Apply:
Submit your application via [Company Careers Page URL] or send your resume to [Company Email]. Applications will be reviewed on a rolling basis.

TTEC is proud to offer a work environment where every employee is encouraged to thrive and grow in their career!

Customer Service Representative – Luxury Retail – Remote USA id-4002

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