WordPress Technical Support Specialist – The EliteJob In Nigeria

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Job Description
Are you passionate about enhancing user experiences through technical expertise? The Elite Job is seeking a skilled WordPress Support Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring the seamless functioning of our WordPress platform, contributing to an optimal user experience for both our clients and internal teams.

Key Responsibilities:
Technical Support:

Provide expert-level support for WordPress-related issues, troubleshooting and resolving technical problems promptly.
Collaborate with cross-functional teams to address and resolve complex challenges, ensuring minimal downtime.
Website Maintenance:

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Conduct regular audits of the WordPress platform, identifying areas for improvement and implementing necessary updates.
Optimize website performance, ensuring speed, functionality, and responsiveness.
User Training:

Develop and deliver training sessions for internal teams on WordPress best practices.
Create user-friendly guides and documentation to empower users to navigate the platform independently.
Security and Compliance:

Implement and maintain robust security protocols to safeguard the integrity of the WordPress platform.
Stay abreast of industry trends and updates, ensuring compliance with the latest standards.
Required Skills:
Technical Proficiency: In-depth knowledge of WordPress, including theme customization, plugin management, and troubleshooting.
Communication Skills: Ability to articulate technical concepts to non-technical stakeholders effectively.
Problem-Solving: Proven track record of identifying and resolving complex technical issues.
Collaboration: Experience working collaboratively with cross-functional teams.
Qualifications:
Bachelor degree in Computer Science, Information Technology, or related field.
3+ years of hands-on experience with WordPress development and support.
How to Apply:
If you are enthusiastic about shaping exceptional user experiences and possess the required skills and qualifications, we invite you to join The Elite Job family. Submit your resume and a cover letter detailing your relevant experience to us.

The Elite Job is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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