Remote Travel Specialist

Key Responsibilities:

 

Client Relations and Sales Support:

  • Engage with clients via phone or email to understand their travel needs and preferences.
  • Offer recommendations and upsell travel packages, accommodations, and services that match client goals.
  • Assist in the booking process for flights, hotels, and other travel products.

 

Trip Planning and Customization:

  • Craft personalized itineraries to suit each clients interests and budget.
  • Coordinate with vendors to manage bookings, special requests, and adjustments.

 

 

Payment and Documentation Management:

  • Ensure clients have the correct travel documents and that payments are processed smoothly.
  • Issue tickets and vouchers in line with company protocols.

 

Problem Solving and Client Satisfaction:

  • Address any challenges that arise during travel, working closely with suppliers to ensure smooth resolutions.
  • Provide timely assistance to keep client satisfaction high.

 

Travel Insights and Updates:

  • Stay informed about emerging destinations, new travel services, and industry trends.
  • Continuously update your knowledge to provide clients with the latest travel offerings.

 

Administrative Efficiency:

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  • Maintain detailed records of client communications, bookings, and payments.
  • Distribute travel-related documents promptly and accurately.

 

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Remote Travel Specialist