Full Job Description:-
The Pizza Hut Support Associate will offer aid to the Pizza Hut crew with the aid of using supplying tremendous operational and customer support wishes through telephone, email, and social media. Pizza Hut Work From Home Jobs (Remote, Customer Service, Entry Level)
RESPONSIBILITIES:
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- Customer service – Provide customer support and aid to instructors and dad and mom through telephone calls, emails, and social media messages.
- Resolution – Analyzing and troubleshooting simple consumer issues, supplying powerful answers or guidance, and escalating in which appropriate.
- Administration – Ensure that each one new instructors meet the Pizza Hut necessities and system new faculty duties via the Pizza Hut software.
- Feedback – Gather comments from customers to assist enhance software and/or aid processes.
- Performance Metrics – Meet or exceed key overall performance signs described with the aid of using SLA consisting of reaction time, decision rate, etc.
- Multitasking – Managing purchaser inquiries concurrently even as keeping duties.
- Documentation – Maintain correct document of purchaser interactions and determination for destiny reference and analysis. Pizza Hut Work From Home Jobs (Remote, Customer Service, Entry Level)
- Team player – Collaboration with different Pizza Hut software experts on recognized trends, consumer suggestions, and key projects.
FACTORS OF SUCCESS NECESSARY:
Required:
- 1-three years of preceding purchaser care enjoy both in-person, through telephone, or via on line channels inside the retail, restaurant, administrative industries
- Experience in Microsoft Office, in particular Excel and Outlook
- Ability to research issues, discover root cause, and offer powerful answers
- Excellent verbal and written communique skills, each internally and externally
- Time control and a robust capacity to multitask and meet decided SLA
- Hybrid schedule – 2 days in-workplace required
Preferred:
- Basic technical skillability for troubleshooting
- Knowledge of Braze platform a plus, Pizza Hut Work From Home Jobs (Remote, Customer Service, Entry Level)
- Basic know-how of Pizza Hut Program
Salary Range: $20 to $30 hourly + bonus eligibility. This is the anticipated revenue variety for this function. Ultimately, in figuring out pay, we will take into account the successful candidate’s location, experience, and different job-associated factors.
Benefits: Employees (and their eligible own circle of relatives members) can also additionally sign up for the following varieties of coverage: clinical, dental, vision, legal, and unintended loss of life and dismemberment, in addition to FSA/HSA (relying on enrolled clinical plan). Pizza Hut additionally gives short-term period incapacity, long-term period incapacity, and lifestyle coverage. Employees can also additionally sign up for our 401(k) plan. Pizza Hut gives four weeks of vacation, paid ill leave, 10 paid holidays, a floating time without work and a pair of paid days for volunteer time every calendar year. Employee discount in any Pizza Hut restaurant. Pizza Hut Work From Home Jobs (Remote, Customer Service, Entry Level)
About Pizza Hut
Pizza Hut is a global pizza chain regarded for its extensive variety of pizzas, pasta dishes, and different Italian-American cuisine. In 1958, two brothers borrowed $600 from their mother to open a pizza vicinity in Wichita, Kansas. They named it Pizza Hut due to the fact their signal handiest had room for 8 letters. The first Pizza Hut eating place became a small brick-and-mortar outlet that bought pizzas and different Italian-American dishes for nearby customers. The eating place’s recognition grew fast because of the scrumptious meals and best service. Pizza Hut operates as a fast-meals eating place chain focusing on pizza delivery, carryout, and dine-in services. The business enterprise gives a numerous menu of pizzas, pasta dishes, appetizers, desserts, and beverages, catering to an extensive variety of tastes and preferences. Today, there are more than 16,000 independently owned and operated Pizza Hut restaurants. Our 100+ franchise companions rent 350,000 crew contributors in over a hundred countries. Pizza Hut Work From Home Jobs (Remote, Customer Service, Entry Level)
At Yum!, one of our middle values is to Believe in ALL People. In this manner see the cost in absolutely each person and unlocking their complete potential to be their pleasant self. YUM! Brands, Inc. (which includes its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an identical possibility company and is dedicated to equity, inclusion, and belonging for all dimensions of diversity. We no longer discriminate primarily based totally on race, color, religion, sex, sexual orientation, gender identity, country-wide origin, veteran status, incapacity status, age, or every other covered characteristic. Yum! is dedicated to operating with and presenting affordable lodging to candidates with disabilities or unique needs. Pizza Hut Work From Home Jobs (Remote, Customer Service, Entry Level)
While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:
- Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
- Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
- Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
- Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
- Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
- Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
- Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.
Pizza Hut Work From Home Jobs (Remote, Customer Service, Entry Level)