Job Description
Yelp, Inc. is a renowned online platform that connects people with great local businesses. Founded in 2004, Yelp’s mission is to help individuals discover and connect with the best services and products in their area. With millions of reviews and recommendations, Yelp has become a trusted source for consumers and a valuable platform for businesses to thrive.
Position: Content Moderator
Employment Type: Full-time
About the Role: Yelp is seeking a dedicated and detail-oriented Content Moderator to join our team. As a Content Moderator, you will play a crucial role in maintaining the quality and integrity of our platform by ensuring that spam comments and inappropriate content are promptly removed. You will contribute to creating a safe and enjoyable experience for our users while upholding Yelp’s reputation for providing trustworthy information.
Key Responsibilities:
Review and moderate user-generated content, including reviews, comments, and messages, to identify and remove spam, fake reviews, and inappropriate content.
Follow company guidelines and policies to maintain the highest standards of content quality.
Collaborate with cross-functional teams to escalate and address complex content issues.
Stay updated on industry trends and evolving content moderation best practices.
Required Skills and Qualifications:
Bachelor’s degree in a relevant field.
Proven experience in content moderation, preferably in an online community or social media platform.
Strong understanding of online safety and content guidelines.
Excellent attention to detail and critical thinking skills.
Ability to work independently and make sound decisions in a fast-paced environment.
Effective communication and interpersonal skills.
Familiarity with Yelp’s platform and services is a plus.
Why Join Yelp:
Be part of a dynamic team dedicated to maintaining the quality and trustworthiness of one of the largest online review platforms.
Opportunity for career growth and development within a well-established and reputable company.
Competitive salary and benefits package.
Collaborative and inclusive work culture.
Make a positive impact by helping users discover and connect with great local businesses.
If you are passionate about ensuring the integrity of online communities and have a keen eye for detail, we invite you to join our team at Yelp as a Content Moderator. Help us create a safer and more valuable experience for our users while contributing to the success of Yelp, Inc.
To apply, please submit your resume and cover letter detailing your relevant experience and why you’re interested in this role at Yelp.
Yelp, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.