Job Description
Are you looking for an opportunity to work from the comfort of your home while contributing to one of the most renowned e-commerce companies in the world? Flipkart, the leading online marketplace in India, is seeking dedicated individuals to join our team as Back Office Support Specialists.
Company Overview:
Flipkart, founded in 2007, is India’s leading e-commerce marketplace and one of the pioneers of online shopping in the country. With a vision to make online shopping accessible and affordable for all, Flipkart has revolutionized the way India shops. As part of the Walmart Group, Flipkart continues to grow and innovate, offering a wide range of products and services to millions of customers across India.
Job Responsibilities:
As a Back Office Support Specialist, you will play a crucial role in ensuring the seamless operations of our e-commerce platform. Your responsibilities will include:
Data Management: Efficiently manage and update product listings, pricing information, and inventory data.
Order Processing: Handle customer orders, process returns, and ensure timely order fulfillment.
Quality Assurance: Maintain data accuracy and quality standards to enhance the overall customer experience.
Communication: Collaborate with various teams to resolve customer issues and provide support as needed.
Required Skills:
To excel in this role, you should possess the following skills and qualifications:
Attention to Detail: Meticulous in data entry and management to maintain accuracy.
Time Management: Ability to prioritize tasks and meet deadlines.
Communication: Strong written and verbal communication skills.
Computer Proficiency: Familiarity with basic computer applications and data entry.
Adaptability: Willingness to learn and adapt to evolving processes and technologies.
Work Environment:
This is a remote, work-from-home position, offering you the flexibility to balance your personal and professional life while contributing to Flipkart’s success. We provide the necessary training and support to ensure your success in this role.
If you are a self-motivated, detail-oriented individual with a passion for e-commerce and a desire to work with a dynamic team, we encourage you to apply for the Back Office Support Specialist position at Flipkart.