Job Description
Job Description
At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.
The Inventory Operations Project Leader is responsible for leading the accuracy and integrity of inventory in our Galleries, Outlets and Home Delivery Centers (HDCs) as well as reducing shrink in our field organization. The core responsibilities of this role are ongoing inventory reconciliation and reporting, systems subject matter expertise, temporary warehouse leadership and logistics, and the execution of annual Physical Inventory.
RESPONSIBILITIES
- Understand intracompany inventory relationships and inventory flows between systems / locations
- Lead, develop and inspire our field teams to deliver excellence in inventory reconciliation
- Support field locations on an ongoing basis with inventory-related issues (receiving, tracking, auditing and reporting of inventory) as well as coaching and training of inventory leaders
- Research recorded inventory adjustments and inventory shrink issues for determination of cause (Root Cause Analysis)
- Lead and coordinate temporary warehouse set up and closure for new location openings including logistics, operations and inventory accounting
- Drive continued process improvements as well as system enhancements including process design – establishing, documenting and implementing change for our warehouse and inventory management systems
- Define and implement metrics and reporting that measure quality inventory integrity and accuracy
- Provide timely and meaningful inventory health and shrink reporting to identify critical issues
- Lead and coordinate the annual physical inventory count for our Galleries and Outlets
- Partner effectively with cross functional business partners, including Accounting, Distribution Centers, Engineering (IT), Finance, Galleries, Home Delivery Centers, Inventory Control, Outlets, and Transportation on inventory-related activities
REQUIREMENTS
- Excellent written and verbal communication skills
- Desire to continually learn and innovate
- Establish and foster strong relationships with cross-functional partners
- Detail-oriented with excellent time management, prioritization and organizational skills
- Creative problem solving and innovative approaches to simplify complex problems
- Aptitude for technical and system applications
EDUCATION / EXPERIENCE & TECHNICAL SKILLS
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- Bachelor’s degree and/or equivalent experience
- Minimum 5 years’ relevant experience in supply chain operations/retail inventory
- Ability to travel both domestically and internationally for extended periods
- Experience with Supply Chain operations and warehouse management systems preferred
- Moderate to high level of expertise with Excel and Google Sheets for data analysis
- Experience with Oracle RMS, Manhattan Active Omni (MAO), Salesforce and Micro Strategy a plus
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual’s experience, qualifications, and the geographic location of the role.