Consumer Loan Servicing Specialist

Why Consider this Job Opportunity:
– Competitive pay
– Opportunity for career advancement and growth within the organization
– Benefits package including health insurance and retirement plans
– Ability to work remotely
– Collaborative and supportive team environment
– Chance to make a positive impact on customer satisfaction

What to Expect (Job Responsibilities):
– Provide excellent customer service by responding to consumer loan inquiries via phone, email, and mail
– Make collection counseling calls for past due consumer loans
– Prepare verbal and written payoff quotes on consumer loans
– Review insurance claims on collateral property and coordinate with insurance carriers
– Administer special consumer loan programs or promotions

What is Required (Qualifications):
– 1 to 2 years of experience in consumer loan servicing
– Strong understanding of lending laws, regulations, and guidelines
– Proficiency in MS Office [Outlook, Excel, Word] or similar software
– High School Diploma or equivalent
– Bachelor’s degree in Finance preferred

How to Stand Out (Preferred Qualifications):
– Additional experience in financial services or banking
– Experience in customer service
– Knowledge of Encompass, Cleartouch, Nautilus, various government and investor software/web portals

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.