Coordinator, Flight Service

The Coordinator, Flight Service performs a wide variety of administrative duties to support Flight Attendants and Flight Service management employees in the daily operation. This job is a member of the Flight Service Team, within the Customer Experience Division. Responds to Flight Attendants general questions in person and by phone. Files expense reimbursement, handles mail and FEDEX. Provides Tablet support at the Crew Service Centers. Assists in the coordination of Flight Attendant parking and Crew IDs. Orders supplies and maintains the e-board in the crew rooms. Works at the Crew Service Center and has interaction with Flight Attendants throughout the shift by coordinating and resolving Flight Attendant queries. Assists the Duty Managers with all aspects of Flight Service operation. Ensures office and crew room computers and equipment are in working condition. In the absence of a Duty Manager, the Flight Service Coordinator will assume all Duty Manager administrative functions.