Hiring Organization:- Lululemon
Post Name:- Manager, Customer Support Centre – Fixed Term
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
what our identity is
lululemon is an inventive presentation clothing organization for yoga, running, preparing, and other athletic pursuits. Setting the bar in specialized textures and utilitarian plan, we make groundbreaking items and encounters that help individuals in moving, developing, associating, and being great. We owe our prosperity to our creative item, accentuation on stores, obligation to our kin, and the unimaginable associations we make locally we’re in. As an organization, we center around making positive change to fabricate a better, flourishing future. Specifically, that incorporates making a fair, comprehensive and development centered climate for our kin.
about this group
The GEC (Visitor Schooling Center) Group, is important for the EMEA Computerized Capability and is integral to conveying a raised visitor experience, to our lululemon EMEA omnichannel customers. The GEC group do this by being energetic about extraordinary visitor experience, having top to bottom information and capacity to instruct on our item range and using our apparatuses and cycles to determine any visitor needs.
a day in the life: what you’ll do
The Director, GEC is answerable for the teacher and visitor experience at the GEC. They lead and fostering a high performing group of pioneers across Field Tasks, Visitor Backing Activities and Learning and Initiative sub-capabilities.
Obligations incorporate;
- Lead and fostering a high performing, various and comprehensive group. Own and improve our teacher experience and exemplify lululemon’s qualities in their ordinary connections,
- Estimate and report on GEC key KPI’s – guaranteeing visitor experience is maintained consistently and actioning potential open doors unequivocally
- Join forces with Snr. Chief, Advanced – to around the world contribution to the future GEC technique. Distinguishing and driving in year drives that will work on both visitor and teacher experience across EMEA.
- Collaborate with Advanced friends to carry out new encounters across our business sectors effectively. Shape future cycles and functional effects and characterize necessities as a component of drive roll outs.
- Give customary updates on progress of key GEC drives, enlist x-practical accomplices to help and oversee dangers and open doors consistently
- Accomplice x-practically across EMEA with P&C, lawful, brand and retail to empower the GEC group and visitor experience.
Capabilities, abilities and experience
- No conventional capability required.
- GEC/Client support experience liked.
- Tenured experience driving and overseeing groups.
- Experience inside retail industry.
- unquestionable requirements
- Recognize the presence of decision in each second and assume individual liability.
- Have an enterprising soul and constantly enhance to accomplish extraordinary outcomes.
- Speak with genuineness and graciousness and make the space for others to do likewise.
- Lead with fortitude, knowing the chance of significance is greater than the apprehension about disappointment.
- Encourage association by putting individuals first and building confiding in connections.
- Coordinate tomfoolery and euphoria as an approach to being and working.
Lululemon Social Media Customer Support Job (Entry Level) – Apply Now
