{"id":13415,"date":"2025-01-17T09:29:08","date_gmt":"2025-01-17T09:29:08","guid":{"rendered":"https:\/\/carkendra.com\/caemployment\/?p=13415"},"modified":"2025-01-17T09:29:08","modified_gmt":"2025-01-17T09:29:08","slug":"virtual-customer-service-associate-id-5050","status":"publish","type":"post","link":"https:\/\/carkendra.com\/caemployment\/virtual-customer-service-associate-id-5050\/","title":{"rendered":"Virtual Customer Service Associate id-5050"},"content":{"rendered":"<p>Job Description: Customer Experience Representative (Remote)<\/p>\n<h4>Overview:<\/h4>\n<ul>\n<li><strong>Position<\/strong>: Fully remote customer service role<\/li>\n<li><strong>Key Responsibilities<\/strong>:\n<ul>\n<li>Take inbound calls and understand customers\u2019 needs.<\/li>\n<li>Assist customers with healthcare claims and enrollment.<\/li>\n<li>Provide a positive and professional experience for customers, ensuring high-quality support.<\/li>\n<li>Handle up to 12 applications per call and resolve inquiries efficiently.<\/li>\n<li>Demonstrate excellent listening, research, and communication skills.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Requirements:<\/h4>\n<ul>\n<li><strong>Experience<\/strong>: 1+ year of call center experience<\/li>\n<li><strong>Skills<\/strong>:\n<ul>\n<li>Ability to de-escalate and manage difficult calls.<\/li>\n<li>High level of professionalism and a friendly, warm approach to customers.<\/li>\n<li>Strong attention to detail, with good research and problem-solving skills.<\/li>\n<li>Must be able to navigate multiple tasks quickly, often with dual monitors.<\/li>\n<li>Minimum typing speed of 25 WPM with knowledge of keyboard shortcuts.<\/li>\n<li>Excellent communication skills and ability to transition between tasks smoothly.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Education<\/strong>: High school diploma or GED.<\/li>\n<li><strong>Location<\/strong>: Must reside in the US.<\/li>\n<li><strong>Training<\/strong>: Must successfully complete mandatory 4-week paid training with 100% attendance.<\/li>\n<\/ul>\n<h4>Benefits:<\/h4>\n<ul>\n<li><strong>Work-Life Balance<\/strong>: Flexible scheduling and the option to work from home.<\/li>\n<li><strong>Training<\/strong>: Paid training and orientation to ensure success in the role.<\/li>\n<li><strong>Compensation<\/strong>: Direct deposit payments for easy access to wages.<\/li>\n<\/ul>\n<p>This position is ideal for individuals with call center experience who enjoy helping others and can manage a variety of tasks with efficiency and professionalism. If you&#8217;re looking for a remote, flexible customer service role in the healthcare space, this could be a great opportunity for you!<\/p>\n<h4 style=\"text-align: center;\">Virtual Customer Service Associate id-5050<\/h4>\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-17331 aligncenter\" src=\"https:\/\/blog.oldclothes.in\/wp-content\/uploads\/2024\/08\/Apply-now-button-300x86.png\" alt=\"\" width=\"300\" height=\"86\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description: Customer Experience Representative (Remote) Overview: Position: Fully remote customer service role Key Responsibilities: Take inbound calls and understand customers\u2019 needs. Assist customers with healthcare claims and enrollment. Provide a positive and professional experience for customers, ensuring high-quality support. Handle up to 12 applications per call and resolve inquiries efficiently. Demonstrate excellent listening, research, &#8230; <a title=\"Virtual Customer Service Associate id-5050\" class=\"read-more\" href=\"https:\/\/carkendra.com\/caemployment\/virtual-customer-service-associate-id-5050\/\" aria-label=\"Read more about Virtual Customer Service Associate id-5050\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13415","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts\/13415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/comments?post=13415"}],"version-history":[{"count":2,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts\/13415\/revisions"}],"predecessor-version":[{"id":13417,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts\/13415\/revisions\/13417"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/media?parent=13415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/categories?post=13415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/tags?post=13415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}