{"id":12920,"date":"2025-01-13T10:28:25","date_gmt":"2025-01-13T10:28:25","guid":{"rendered":"https:\/\/carkendra.com\/caemployment\/?p=12920"},"modified":"2025-01-13T10:28:25","modified_gmt":"2025-01-13T10:28:25","slug":"customer-service-aetna-answer-team-consultant-id-3987","status":"publish","type":"post","link":"https:\/\/carkendra.com\/caemployment\/customer-service-aetna-answer-team-consultant-id-3987\/","title":{"rendered":"Customer Service &#8211; Aetna Answer Team Consultant id-3987"},"content":{"rendered":"<h3>Why Consider This Job Opportunity:<\/h3>\n<ul>\n<li><strong>Competitive Salary<\/strong>: Up to $31.30 per hour.<\/li>\n<li><strong>Career Growth<\/strong>: Opportunity for career advancement within the organization.<\/li>\n<li><strong>Work from Home Flexibility<\/strong>: Ability to work remotely.<\/li>\n<li><strong>Comprehensive Benefits<\/strong>: Including medical, dental, and vision coverage.<\/li>\n<li><strong>Generous PTO<\/strong>: Paid Time Off and holiday pay.<\/li>\n<li><strong>Well-Being Support<\/strong>: Access to well-being programs and educational assistance.<\/li>\n<\/ul>\n<h3><strong>Job Responsibilities<\/strong>:<\/h3>\n<ul>\n<li><strong>Client-Facing Role<\/strong>: Serve as a single point of contact on a client-facing team in a call center environment.<\/li>\n<li><strong>Service Requests<\/strong>: Respond to client inquiries, including enrollment and billing issues.<\/li>\n<li><strong>First-Call Resolution<\/strong>: Aim for 90-95% first-call resolution by addressing issues accurately.<\/li>\n<li><strong>Technical Support<\/strong>: Provide technical assistance and support group administration tasks.<\/li>\n<li><strong>Customer Service<\/strong>: Maintain a strong client-facing orientation with excellent service skills.<\/li>\n<\/ul>\n<h3><strong>Qualifications<\/strong>:<\/h3>\n<ul>\n<li><strong>Required<\/strong>:\n<ul>\n<li>Prior call center experience.<\/li>\n<li>High School Diploma or GED.<\/li>\n<li>Strong problem-solving skills.<\/li>\n<li>Ability to develop technical knowledge.<\/li>\n<li>Excellent client-facing and customer service abilities.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Preferred<\/strong>:\n<ul>\n<li>Experience with process improvement and root-cause analysis.<\/li>\n<li>Willingness to comply with hybrid work policies if living near a suitable work location.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><strong>Key Hashtags<\/strong>:<\/h3>\n<ul>\n<li>#HealthcareServices<\/li>\n<li>#CustomerService<\/li>\n<li>#RemoteWork<\/li>\n<li>#CareerOpportunity<\/li>\n<li>#EmployeeBenefits<\/li>\n<\/ul>\n<h3><strong>Additional Information<\/strong>:<\/h3>\n<ul>\n<li>Talentify partners with employers to connect candidates with top-tier opportunities. The organization ensures candidate privacy and equal-opportunity employment. If any discrepancies are encountered during the hiring process, they encourage immediate reporting.<\/li>\n<\/ul>\n<p>If you\u2019re interested in this opportunity, you can apply to join an exciting and supportive work environment with room for growth. Let me know if you need any more information!<\/p>\n<h4 style=\"text-align: center;\"><strong>Customer Service &#8211; Aetna Answer Team Consultant id-3987<\/strong><\/h4>\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1129 aligncenter\" src=\"https:\/\/uk.jobworld.info\/wp-content\/uploads\/2025\/01\/apply-now-300x119.webp\" alt=\"\" width=\"300\" height=\"119\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why Consider This Job Opportunity: Competitive Salary: Up to $31.30 per hour. Career Growth: Opportunity for career advancement within the organization. Work from Home Flexibility: Ability to work remotely. Comprehensive Benefits: Including medical, dental, and vision coverage. Generous PTO: Paid Time Off and holiday pay. Well-Being Support: Access to well-being programs and educational assistance. Job &#8230; <a title=\"Customer Service &#8211; Aetna Answer Team Consultant id-3987\" class=\"read-more\" href=\"https:\/\/carkendra.com\/caemployment\/customer-service-aetna-answer-team-consultant-id-3987\/\" aria-label=\"Read more about Customer Service &#8211; Aetna Answer Team Consultant id-3987\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12920","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts\/12920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/comments?post=12920"}],"version-history":[{"count":2,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts\/12920\/revisions"}],"predecessor-version":[{"id":12922,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/posts\/12920\/revisions\/12922"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/media?parent=12920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/categories?post=12920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/tags?post=12920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}