{"id":8580,"date":"2024-10-07T10:02:58","date_gmt":"2024-10-07T10:02:58","guid":{"rendered":"https:\/\/carkendra.com\/caemployment\/?page_id=8580"},"modified":"2024-10-07T10:02:58","modified_gmt":"2024-10-07T10:02:58","slug":"consultant-technical-account-manager","status":"publish","type":"page","link":"https:\/\/carkendra.com\/caemployment\/consultant-technical-account-manager\/","title":{"rendered":"Consultant, Technical Account Manager"},"content":{"rendered":"<p><strong>Company:<\/strong> Dell<\/p>\n<p><strong>Industry:<\/strong>\u00a0Private<\/p>\n<p><strong> Employment Type:-<\/strong>\u00a0Full Time<\/p>\n<p><strong> Work Hours:-\u00a0\u00a0<\/strong>8\u00a0Hours<\/p>\n<p><strong> Locations:-<\/strong>\u00a0USA<\/p>\n<h5><strong>Full Job Description:-<\/strong><\/h5>\n<p>Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than the customer\u2019s go-to person when there\u2019s an issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur. TAMs work closely with a range of colleagues to identify sales opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction.<\/p>\n<p>Join us to do the best work of your career and make a profound social impact as a\u00a0<b>Consultant<\/b>\u00a0on our\u00a0<b>Technical Account Manager<\/b>\u00a0Team in\u00a0<b>Federal\u00a0<\/b>in\u00a0<b>Remote, Utah.<\/b><\/p>\n<p><b>What you\u2019ll achieve<\/b><\/p>\n<p>As a\u00a0<b>Consultant in<\/b>\u00a0<b>Technical Account Management<\/b>, you\u2019ll be responsible for ensuring custom contractual service\/support requirements are understood and managed to the support service requirement of the customer Statement of Work (SOW). You\u2019ll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You\u2019ll collaborate with other Dell Technologies members to ensure consistency of delivery, adherence to standard practices, and continuous improvement deployment and support services.<\/p>\n<p><b>You will:<\/b><\/p>\n<ul>\n<li>Serve as a dedicated support services resource for the United States Government, and as the TAM, will be the customer&#8217;s primary point of contact for delivering support and coordinating operational support related activities of all Dell Technologies<\/li>\n<li>Be the single point of warranty support; provides customer account management on a 24x7x365 basis, including resource coordination, customer management, technical resolution management, and communications at various levels during warranty services engagements<\/li>\n<li>Help to identify and leverage Dell and partner resources to satisfy technical needs and objectives of the customer\u2019s implementation, as well as work closely with account teams to ensure end-to-end planning and sustainment of Dell solutions; helps account team to design the customer solutions and supports the installation, customization and integration of the solution<\/li>\n<li>Provide feedback to customer on any observed\/known issues; develop and maintain customer support plans and relationships that are tailored to each individually unique project requirement<\/li>\n<li>Contribute to the development of warranty and maintenance strategies, policies and best practices through participation in management meetings and other direct contributions<\/li>\n<\/ul>\n<p><b>Take the first step towards your dream career<\/b><\/p>\n<p>Every Dell Technologies team member brings something unique to the table. Here\u2019s what we are looking for with this role:<\/p>\n<p><b>Essential Requirements:<\/b><\/p>\n<ul>\n<li>Typically requires 12+ years of related experience with a Bachelor\u2019s degree; or 8+ years with a Master\u2019s degree; or 5+ years with a PhD; or equivalent experience<\/li>\n<li>Must be US Citizen and must have a Department of Defense (DOD) Top Secret (TS)\/Sensitive Compartmented Information (SCI) with\u00a0Counterintelligence-Scope\u00a0(CI) Polygraph Clearance<\/li>\n<li>Possess technical knowledge of Dell Technologies Enterprise, Client, Services and Software Solutions<\/li>\n<li>Strong project management skills with an in-depth understanding of system architecture and design<\/li>\n<li>Proficiency in hardware, software and\/or operating systems environments: Unix, Linux, Microsoft Windows, VMware<\/li>\n<\/ul>\n<p><b>Desirable Requirements:<\/b><\/p>\n<ul>\n<li>Experience or knowledge of TCP\/IP networking<\/li>\n<li>Familiarity with the following: Dell OpenManage Client Instrumentation, Dell Enterprise Management Tools, GPGPU Technology, Hadoop, Vertica, Greenplum, Citrix, Enterprise Virtualization, Cloud Technologies, HPC<\/li>\n<\/ul>\n<p><b>Compensation<\/b><\/p>\n<p>Dell is committed to fair and equitable compensation practices. The salary range for this position is $131,750 &#8211; $170,500.<\/p>\n<p><b>Benefits and Perks of working at Dell Technologies<\/b><\/p>\n<p>Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member \u2014 right now at MyWellatDell.com.<\/p>\n<p><b>Who we are<\/b><\/p>\n<p>We believe that each of us has the power to make an impact. That\u2019s why we put our team members at the center of everything we do. If you\u2019re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we\u2019re looking for you.<\/p>\n<p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<\/p>\n<p>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy\u00a0here.<\/p>\n<h3 style=\"text-align: center;\"><strong>Consultant, Technical Account Manager<\/strong><\/h3>\n<table style=\"height: 389px;\" border=\"1\" width=\"734\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td colspan=\"8\" valign=\"top\" width=\"638\">\n<h2 align=\"center\"><strong><span style=\"color: #ff00ff;\">Some Useful Important Links<\/span><\/strong><\/h2>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"4\" valign=\"top\" width=\"318\">\n<h2 align=\"center\"><strong><span style=\"color: #ff6600;\">Apply Now<\/span><\/strong><\/h2>\n<\/td>\n<td colspan=\"4\" valign=\"top\" width=\"320\">\n<h2 align=\"center\"><strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" title=\"UPITI Admission 2024 Result\" href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\">Click Here<\/a><\/span><\/strong><\/h2>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"4\" valign=\"top\" width=\"318\">\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ff6600;\">Interview<\/span><\/strong><\/h2>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ff6600;\">Question &amp; Answers<\/span><\/strong><\/h2>\n<\/td>\n<td colspan=\"4\" valign=\"top\" width=\"320\">&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/exam4sure.com\/book\/common-interview-questions-for-all-companies-1004\" target=\"_blank\" rel=\"noopener\">Click Here<\/a><\/span><\/strong><\/h2>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"4\" valign=\"top\" width=\"318\">\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ff6600;\">Create Free<\/span><\/strong><\/h2>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ff6600;\">Professional Resume<\/span><\/strong><\/h2>\n<\/td>\n<td colspan=\"4\" valign=\"top\" width=\"320\">&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/joblagii.com\/resume\/\" target=\"_blank\" rel=\"noopener\">Click Here<\/a><\/span><\/strong><\/h2>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><script type=\"application\/ld+json\">\n    {\n      \"@context\": \"https:\/\/schema.org\",\n      \"@graph\": [{\"EducationRequirements\":{\"@type\":\"EducationalOccupationalCredential\",\"credentialCategory\":\"Bachelor Degree\",\"@context\":\"https:\/\/schema.org\"},\"@type\":\"JobPosting\",\"title\":\"Consultant, Technical Account Manager\",\"description\":\"<\/p>\n<p><b>Consultant, Technical Account Manager<\/b><\/p>\n<p>\\n<\/p>\n<p>Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than the customer\u2019s go-to person when there\u2019s an issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur. TAMs work closely with a range of colleagues to identify sales opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction.<\/p>\n<p>\\n<\/p>\n<p>Join us to do the best work of your career and make a profound social impact as a <b>Consultant<\/b> on our <b>Technical Account Manager<\/b> Team in <b>Federal <\/b>in <b>Remote, Utah.<\/b><\/p>\n<p>\\n<\/p>\n<p><b>What you\u2019ll achieve<\/b><\/p>\n<p>\\n<\/p>\n<p>As a <b>Consultant in<\/b> <b>Technical Account Management<\/b>, you\u2019ll be responsible for ensuring custom contractual service\/support requirements are understood and managed to the support service requirement of the customer Statement of Work (SOW). You\u2019ll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You\u2019ll collaborate with other Dell Technologies members to ensure consistency of delivery, adherence to standard practices, and continuous improvement deployment and support services.<\/p>\n<p>\\n<\/p>\n<p><b>You will:<\/b><\/p>\n<p>\\n<\/p>\n<ul>\\n<\/p>\n<li>Serve as a dedicated support services resource for the United States Government, and as the TAM, will be the customer's primary point of contact for delivering support and coordinating operational support related activities of all Dell Technologies<\/li>\n<p>\\n<\/p>\n<li>Be the single point of warranty support; provides customer account management on a 24x7x365 basis, including resource coordination, customer management, technical resolution management, and communications at various levels during warranty services engagements<\/li>\n<p>\\n<\/p>\n<li>Help to identify and leverage Dell and partner resources to satisfy technical needs and objectives of the customer\u2019s implementation, as well as work closely with account teams to ensure end-to-end planning and sustainment of Dell solutions; helps account team to design the customer solutions and supports the installation, customization and integration of the solution<\/li>\n<p>\\n<\/p>\n<li>Provide feedback to customer on any observed\/known issues; develop and maintain customer support plans and relationships that are tailored to each individually unique project requirement<\/li>\n<p>\\n<\/p>\n<li>Contribute to the development of warranty and maintenance strategies, policies and best practices through participation in management meetings and other direct contributions<\/li>\n<p>\\n<\/ul>\n<p>\\n<\/p>\n<p><b>Take the first step towards your dream career<\/b><\/p>\n<p>\\n<\/p>\n<p>Every Dell Technologies team member brings something unique to the table. Here\u2019s what we are looking for with this role:<\/p>\n<p>\\n<\/p>\n<p><b>Essential Requirements:<\/b><\/p>\n<p>\\n<\/p>\n<ul>\\n<\/p>\n<li>Typically requires 12+ years of related experience with a Bachelor\u2019s degree; or 8+ years with a Master\u2019s degree; or 5+ years with a PhD; or equivalent experience<\/li>\n<p>\\n<\/p>\n<li>Must be US Citizen and must have a Department of Defense (DOD) Top Secret (TS)\/Sensitive Compartmented Information (SCI) with <span>Counterintelligence-Scope<\/span> (CI) Polygraph Clearance<\/li>\n<p>\\n<\/p>\n<li>Possess technical knowledge of Dell Technologies Enterprise, Client, Services and Software Solutions<\/li>\n<p>\\n<\/p>\n<li>Strong project management skills with an in-depth understanding of system architecture and design<\/li>\n<p>\\n<\/p>\n<li>Proficiency in hardware, software and\/or operating systems environments: Unix, Linux, Microsoft Windows, VMware<\/li>\n<p>\\n<\/ul>\n<p>\\n<\/p>\n<p><b>Desirable Requirements:<\/b><\/p>\n<p>\\n<\/p>\n<ul>\\n<\/p>\n<li>Experience or knowledge of TCP\/IP networking<\/li>\n<p>\\n<\/p>\n<li>Familiarity with the following: Dell OpenManage Client Instrumentation, Dell Enterprise Management Tools, GPGPU Technology, Hadoop, Vertica, Greenplum, Citrix, Enterprise Virtualization, Cloud Technologies, HPC<\/li>\n<p>\\n<\/ul>\n<p>\\n<\/p>\n<p><b>Compensation<\/b><\/p>\n<p>\\n<\/p>\n<p>Dell is committed to fair and equitable compensation practices. The salary range for this position is $131,750 - $170,500.<\/p>\n<p>\\n<\/p>\n<p><b>Benefits and Perks of working at Dell Technologies<\/b><\/p>\n<p>\\n<\/p>\n<p>Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member \u2014 right now at MyWellatDell.com.<\/p>\n<p>\\n<\/p>\n<p><b>Who we are<\/b><\/p>\n<p>\\n<\/p>\n<p>We believe that each of us has the power to make an impact. That\u2019s why we put our team members at the center of everything we do. If you\u2019re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we\u2019re looking for you.<\/p>\n<p>\\n<\/p>\n<p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<\/p>\n<p>\\n<\/p>\n<p>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy <span>here<\/span><span>.<\/span><\/p>\n<p>\\n\",\"directApply\":false,\"jobLocationType\":\"TELECOMMUTE\",\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Dell\",\"value\":\"4656897\"},\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"value\":0,\"minValue\":131750,\"maxValue\":170500,\"unitText\":\"YEAR\"}},\"datePosted\":\"2024-10-05\",\"employmentType\":\"FULL_TIME\",\"experienceRequirements\":{\"@type\":\"OccupationalExperienceRequirements\",\"monthsOfExperience\":84},\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"USA\"},\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Dell\",\"sameAs\":\"https:\/\/builtin.com\/company\/dell\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\/\/builtin.com\/sites\/www.builtin.com\/files\/2021-07\/dell-logo.png\",\"representativeOfPage\":true}},\"industry\":\"Cloud, Hardware, Internet of Things, Software, Business Intelligence\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"USA\",\"addressLocality\":\"USA\"},\"geo\":{\"@type\":\"GeoCoordinates\",\"latitude\":39.398703,\"longitude\":-99.414619}},\"validThrough\":\"2024-11-03\"}]\n    }\n        <\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Dell Industry:\u00a0Private Employment Type:-\u00a0Full Time Work Hours:-\u00a0\u00a08\u00a0Hours Locations:-\u00a0USA Full Job Description:- Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than &#8230; <a title=\"Consultant, Technical Account Manager\" class=\"read-more\" href=\"https:\/\/carkendra.com\/caemployment\/consultant-technical-account-manager\/\" aria-label=\"Read more about Consultant, Technical Account Manager\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8580","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages\/8580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/comments?post=8580"}],"version-history":[{"count":1,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages\/8580\/revisions"}],"predecessor-version":[{"id":8581,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages\/8580\/revisions\/8581"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/media?parent=8580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}