{"id":6766,"date":"2024-09-21T05:38:29","date_gmt":"2024-09-21T05:38:29","guid":{"rendered":"https:\/\/carkendra.com\/caemployment\/?page_id=6766"},"modified":"2024-09-21T05:38:29","modified_gmt":"2024-09-21T05:38:29","slug":"motorola-soutions-customer-service-representative-administrator-us-remote-in-minneapolis-minnesota","status":"publish","type":"page","link":"https:\/\/carkendra.com\/caemployment\/motorola-soutions-customer-service-representative-administrator-us-remote-in-minneapolis-minnesota\/","title":{"rendered":"Motorola Soutions Customer Service Representative Administrator \u2013 US Remote in Minneapolis, Minnesota"},"content":{"rendered":"

Company:<\/strong> Motorola<\/p>\n

Industry:<\/strong>\u00a0Private<\/p>\n

Employment Type:-<\/strong> Full Time<\/p>\n

Work Hours:-\u00a0<\/strong> 8 Hours<\/p>\n

Locations:-<\/strong>\u00a0USA<\/p>\n

Full Job Description:-<\/strong><\/h5>\n

Company Overview<\/strong><\/p>\n

At Motorola Solutions, we\u2019re guided by a shared purpose \u00e2\u20ac\u201c helping people be their best in the moments that matter \u00e2\u20ac\u201c and we\u2019re living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\u2019re solving for safer \u00e2\u20ac\u201c safer communities, safer schools, safer hospitals, safer businesses \u00e2\u20ac\u201c safer everywhere. We\u2019re building integrated technologies that help protect people, property and places. We\u2019re connecting public safety agencies and enterprises \u00e2\u20ac\u201c enabling the collaboration that\u2019s critical for a more proactive approach to safety and security. We\u2019re committed to solving for safer every day because the work we do here matters.<\/p>\n

Department Overview<\/strong><\/p>\n

MV Recovery is the Skip Tracing, Forwarding, and Impound division of MVTrac\/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. We are seeking an experienced CSR (Customer Service Representative) Administrator who is assigned to actively work with field agents and customer information to secure collateral for our clients.<\/p>\n

Job Description <\/strong><\/p>\n

We are searching for a CSR Administrator to work assignments within our fast-paced recovery environment. The qualified individual will be responsible for maintaining account orderliness, ensuring a field agent is assigned to each account, updating designated accounts with new information received from the client, as well as communicating any escalated information to the client or supervisor as needed. A proficient CSR will be able to facilitate the successful recovery of assigned collateral, while demonstrating basic product and service knowledge and initiating required actions as needed. The responsibilities of this position are performed 100% via computer- it does not require field work or travel. The ideal candidate for this position must be detail oriented and enjoy customer service related interactions. Minimum 2 years Customer Service and Account Management experience, or equivalent High School Diploma, or equivalent Strong phone skills with ability to give clear and concise direction Strong multi-tasking and organization skills Experience with collateral repossession Collections, asset recovery, skip tracing, credit experience would be beneficial High level of experience using G-Suite, MS Office and related applications This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidate have previously worked in a remote environment.<\/p>\n

Basic Requirements <\/strong><\/p>\n

High School Diploma, or equivalent. Minimum 2 years Customer Service and Account Management experience, or equivalent. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.<\/p>\n

Motorola Soutions Customer Service Representative Administrator \u2013 US Remote in Minneapolis, Minnesota<\/strong><\/h3>\n\n\n\n\n\n\n
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