{"id":11723,"date":"2024-12-04T06:55:30","date_gmt":"2024-12-04T06:55:30","guid":{"rendered":"https:\/\/carkendra.com\/caemployment\/?page_id=11723"},"modified":"2024-12-04T06:55:30","modified_gmt":"2024-12-04T06:55:30","slug":"customer-service-specialist-gumgum-23-30-remote-united-states-id-1745","status":"publish","type":"page","link":"https:\/\/carkendra.com\/caemployment\/customer-service-specialist-gumgum-23-30-remote-united-states-id-1745\/","title":{"rendered":"Customer Service Specialist | GumGum | $23 \u2013 $30 | Remote (United States) ID-1745"},"content":{"rendered":"<div class=\"article-template__content page-width page-width--narrow rte scroll-trigger animate--slide-in\">\n<p>We are currently seeking a ful-time \/ part-time customer service representative to play a crucial role in supporting excellent customer service, customer retention, and acquiring new customers.<\/p>\n<p>&nbsp;<\/p>\n<p>As a customer service representative, you will be the main point of contact for our customers, handling various inbound and outbound calls including new sales, and service-related calls, and performing administrative functions. Your primary goal will be to ensure the highest level of customer service, quality, efficiency, and accuracy in all aspects of your work.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities<\/li>\n<li>Maintain an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service<\/li>\n<li>Present a professional, confident, and enthusiastic image to develop trusting relationships with all customers<\/li>\n<li>Provide high levels of customer account management by properly setting up and maintaining account information and data<\/li>\n<li>Process and coordinate Accounts Receivable, Collections, and Accounts Payable functions and activities<\/li>\n<li>Handle administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Requirements:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Solid computer skills including Microsoft Office, data entry, and the ability to run and analyze reports<\/li>\n<li>Ability to multi-task and prioritize assignments in a team environment<\/li>\n<li>Excellent verbal and written communication skills<\/li>\n<li>High school diploma or equivalent<\/li>\n<li>Bilingual is preferred but not required<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Benefits:<\/strong><br \/>\n* Flexibility<br \/>\n* Remote work environment<br \/>\n* Skill Development<br \/>\n* Diverse Opportunities<\/p>\n<\/div>\n<div class=\"article-template__back element-margin-top center scroll-trigger animate--slide-in\">\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-11629 aligncenter\" src=\"https:\/\/carkendra.com\/caemployment\/wp-content\/uploads\/2024\/12\/280-2801746_primary-apply-now-button-png-300x124.jpg\" alt=\"\" width=\"300\" height=\"124\" srcset=\"https:\/\/carkendra.com\/caemployment\/wp-content\/uploads\/2024\/12\/280-2801746_primary-apply-now-button-png-300x124.jpg 300w, https:\/\/carkendra.com\/caemployment\/wp-content\/uploads\/2024\/12\/280-2801746_primary-apply-now-button-png-768x318.jpg 768w, https:\/\/carkendra.com\/caemployment\/wp-content\/uploads\/2024\/12\/280-2801746_primary-apply-now-button-png.jpg 820w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\":\"http:\\\/\\\/schema.org\\\/\",\"@type\":\"JobPosting\",\"datePosted\":\"2024-07-01T13:09:03+00:00\",\"title\":\"Customer Service Specialist | GumGum | $23 &amp;#8211; $30 | Remote (United States)\",\"description\":\"\\n&lt;p&gt;We are currently seeking a ful-time \\\/ part-time customer service representative to play a crucial role in supporting excellent customer service, customer retention, and acquiring new customers. As a customer service representative, you will be the main point of contact for our customers, handling various inbound and outbound calls including new sales, and service-related calls, and performing administrative functions. Your primary goal will be to ensure the highest level of customer service, quality, efficiency, and accuracy in all aspects of your work.&lt;\\\/p&gt;\\n\\n\\n\\n&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;\\\/strong&gt;&lt;\\\/p&gt;\\n\\n\\n\\n&lt;ul class=\\\"wp-block-list\\\"&gt;\\n&lt;li&gt;Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Maintain an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Present a professional, confident, and enthusiastic image to develop trusting relationships with all customers&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Provide high levels of customer account management by properly setting up and maintaining account information and data&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Process and coordinate Accounts Receivable, Collections, and Accounts Payable functions and activities&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Handle administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing&lt;\\\/li&gt;\\n&lt;\\\/ul&gt;\\n\\n\\n\\n&lt;p&gt;&lt;strong&gt;Requirements:&lt;\\\/strong&gt;&lt;\\\/p&gt;\\n\\n\\n\\n&lt;ul class=\\\"wp-block-list\\\"&gt;\\n&lt;li&gt;Solid computer skills including Microsoft Office, data entry, and the ability to run and analyze reports&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Ability to multi-task and prioritize assignments in a team environment&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Excellent verbal and written communication skills&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;High school diploma or equivalent&lt;\\\/li&gt;\\n\\n\\n\\n&lt;li&gt;Bilingual is preferred but not required&lt;\\\/li&gt;\\n&lt;\\\/ul&gt;\\n\\n\\n\\n&lt;p&gt;&lt;strong&gt;Benefits:&lt;\\\/strong&gt;&lt;br&gt;* Flexibility&lt;br&gt;* Remote work environment&lt;br&gt;* Skill Development&lt;br&gt;* Diverse Opportunities&lt;\\\/p&gt;\\n\",\"employmentType\":[\"PART_TIME\"],\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GumGum\",\"sameAs\":\"https:\\\/\\\/gumgum.com\\\/\",\"url\":\"https:\\\/\\\/gumgum.com\\\/\",\"logo\":\"https:\\\/\\\/jobera.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/GumGum.jpg\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"GumGum\",\"value\":\"https:\\\/\\\/jobera.com\\\/?post_type=job_listing&amp;#038;p=23327\"},\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"23\",\"maxValue\":\"30\",\"value\":\"23\",\"unitText\":\"HOUR\"}},\"validThrough\":\"2025-01-31\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":[{\"@type\":\"Country\",\"name\":\"US\"}]}<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are currently seeking a ful-time \/ part-time customer service representative to play a crucial role in supporting excellent customer service, customer retention, and acquiring new customers. &nbsp; As a customer service representative, you will be the main point of contact for our customers, handling various inbound and outbound calls including new sales, and service-related &#8230; <a title=\"Customer Service Specialist | GumGum | $23 \u2013 $30 | Remote (United States) ID-1745\" class=\"read-more\" href=\"https:\/\/carkendra.com\/caemployment\/customer-service-specialist-gumgum-23-30-remote-united-states-id-1745\/\" aria-label=\"Read more about Customer Service Specialist | GumGum | $23 \u2013 $30 | Remote (United States) ID-1745\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11723","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages\/11723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/comments?post=11723"}],"version-history":[{"count":2,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages\/11723\/revisions"}],"predecessor-version":[{"id":11725,"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/pages\/11723\/revisions\/11725"}],"wp:attachment":[{"href":"https:\/\/carkendra.com\/caemployment\/wp-json\/wp\/v2\/media?parent=11723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}