Company: TTEC
Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- Nigeria
Full Job Description:-
Bringing smiles is what we do at TTEC for you and the customer. As an Insurance Customer Support Associate working remotely, you’ll be a part of creating and delivering amazing client experiences while you also #Experience
TTEC, an award-winning employment experience and company culture. Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.
What You’ll Be
- Doing As an Insurance Customer Support Associate you’ll work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance.
- This is a business-savvy individual with strong customer service experience.
- You will primarily be responsible for educating, supporting, and updating our Brokers throughout the entire lifecycle.
- During a Typical Day, You’ll Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business.
- Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. Provide concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.
Responsibilities
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- As an Insurance Customer Support Associate you’ll work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance
- This is a business-savvy individual with strong customer service experience
- You will primarily be responsible for educating, supporting, and updating our Brokers throughout the entire lifecycle
- Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business
- Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance
- Provide concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.
TTEC work from home – Online Part-Time Remote Job – Hire Me Remotely – Singapore
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