Lululemon Remote Jobs Customer Service (At Work Home)

what our identity is

lululemon is a creative presentation attire organization for yoga, running, preparing, and other athletic pursuits. Setting the bar in specialized textures and useful plan, we make groundbreaking items and encounters that help individuals in moving, developing, associating, and being great. We owe our prosperity to our imaginative item, accentuation on stores, obligation to our kin, and the staggering associations we make locally we’re in. As an organization, we center around making positive change to fabricate a better, flourishing future. Specifically, that incorporates making an impartial, comprehensive and development centered climate for our kin.

About This Group

Our Kin and Culture group is driving a significant objective for lululemon: we intend to foster comprehensive pioneers who empower development and prosperity for all. The Wellbeing, Riches, and Versatility group is determined to persistently upgrade our representative experience. Our worldwide Wellbeing, Riches, and Portability portfolio comprises of pay, medical advantages, retirement programs, leaves and facilities, health projects, versatility and migration, and various other significant parts of the worker all out remunerations offering and experience. The Caseworker, Leaves and Facilities will answer to the Ranking director, Leaves &Mental Prosperity and Facilities.

A Day In The Life

• Be the essential contact for our representatives as they continue through the Convenience cycle.
• Give start to finish Convenience case the board of additional intricate cases incorporating cooperating with Individuals and Culture Colleagues/Counsels to survey convenience demands and give suggestions.
• Have extraordinary correspondence and hierarchical abilities, better consideration than detail, capacity to focus, areas of strength for on and decisive reasoning abilities, and an emphasis on client care.
• Impart the convenience choice to representative, coordinate improvement of Convenience Plan, and collaborate with fitting stakeholder(s) for execution.
• Have the capacity to observe when to heighten complex issues to the Ranking director of Leaves Mental Prosperity and Facilities.
• Team up with sexually transmitted disease/LTD merchant, Individuals and Culture Colleagues/Guides on steady re-visitation of work plans.
• Keep a case heap of up to 65 cases.
• Guarantee reliable reaction times against laid out Assistance Level Arrangements (SLAs).
• Support Canadian or potentially US Momentary incapacity and leave tickets.
• Support with errands across the Wellbeing and Prosperity group as required.
• Support with adhoc tasks as required.

Capability

• Comprehension of US Facilities/obligation to oblige.
• Capability with ServiceNow liked.
• Acumen and independent direction.
• Utilizing caution and keeping up with worker security around delicate data.
• HR experience/instruction.

Absolute Necessities

• Recognize the presence of decision in each second and assume a sense of ownership with your life.
• Have an enterprising soul and consistently develop to accomplish incredible outcomes.
• Speak with trustworthiness and graciousness and make the space for others to do likewise.
• Lead with mental fortitude, knowing the chance of significance is greater than the anxiety toward disappointment.
• Encourage association by putting individuals first and building confiding in connections.
• Incorporate tomfoolery and delight as an approach to being and working, otherwise known as doesn’t make too much of yourself.