Company: Labcorp

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

Labcorp is seeking a Client Customer Service Support Representative to join our team! Labcorps Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you!

Job Description

This Client Customer Service Support Representative will join our Contact Center team for Client AR & Customer Service in RCM. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.

RESPONSIBILITIES

Follow approved SOP’s to update and provide necessary information to resolve denied claims
Continuous evaluation of current policies and SOP’s and give recommendations for process improvements
Handle sensitive information in a confidential manner
Reading and understanding of explanation of benefits or correspondence
Document all activity made to a claim
Communicate via telephone with a physician, insurance company and patients
Utilize tools to verify eligibility, claim status and/or to obtain better billing information

REQUIREMENTS

High School Diploma or equivalent
REMOTE WORK:
Dedicated work from home space
Ability to manage time and tasks independently while maintaining productivity
Previous medical and/or call center experience a plus.

Technical Requirements 

Internet download speed of at least 50 megabytes per second
No satellite internet
Ability to connect equipment to router/modem with Ethernet cord.  Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.

Why should I become a Customer Service Support Representative at Labcorp? 

Work from home opportunity!
Generous paid time off!
Medical, Vision and Dental Insurance Options!
Flexible Spending Accounts!
401k and Employee Stock Purchase plans!
No Charge Lab Testing!
Fitness Reimbursement Program!
And many more incentives!

Top 10 Interview Questions

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature

How to apply:

Other Jobs You May Be Interested In

All the eligible candidates can apply for This Job as mentioned below
Read the official notification carefully From the Official Website.
Read the Notification Carefully Before Applying.
Fill out The Application Form (The link Is Given Below)
Attach the Required Document and Passport Size Photo with Signature.
Then Submit. Done.

Cust Svc Support Rep-Client (remote M-TH 9-6pm and Fri 8-5pm EST) 2 Locations

Full Job Description:-

Other Jobs You May Be Interested In

Cust Svc Support Rep-Client (remote M-TH 9-6pm and Fri 8-5pm EST) 2 Locations

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