Job Description
Are you passionate about technology, problem-solving, and supporting cutting-edge applications? If so, Nike, a global leader in athletic footwear and apparel, has the perfect opportunity for you as an Application Support Engineer. Join our team and play a critical role in ensuring the seamless operation of our digital systems.
Company Overview:
At Nike, we are more than just a sportswear company; we are a global movement dedicated to helping athletes of all levels achieve peak performance. Our commitment to innovation and excellence extends beyond our products to our digital landscape, where we rely on a team of talented professionals to keep us at the forefront of technology.
Key Responsibilities:
As an Application Support Engineer at Nike, you will:
Application Maintenance: Proactively monitor, troubleshoot, and maintain the performance and availability of critical applications, ensuring minimal downtime.
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Technical Support: Provide efficient and effective technical support to end-users and stakeholders, resolving issues in a timely manner to minimize disruption.
Collaboration: Collaborate with cross-functional teams to identify, report, and resolve application-related issues, fostering a culture of continuous improvement.
Documentation: Maintain detailed documentation of support processes, troubleshooting guides, and best practices to streamline support activities.
Problem Solving: Investigate, analyze, and resolve complex technical problems, employing a data-driven approach to make informed decisions.
Required Skills:
To excel in this role, you will need the following skills:
Technical Proficiency: Strong understanding of application support, troubleshooting, and maintenance in a dynamic environment.
Communication: Exceptional communication skills to interact with technical and non-technical stakeholders effectively.
Problem Solving: A problem-solving mindset to diagnose and resolve issues efficiently.
Collaboration: Ability to work collaboratively in a team environment and interface with various departments.
Documentation: Strong documentation skills to maintain clear and organized records.
Adaptability: Capacity to adapt to evolving technologies and changing priorities.
Why Nike?
At Nike, you will be part of a team that not just pushing the boundaries of sports and technology but redefining them. You will have the opportunity to work on cutting-edge applications and digital solutions, making a real impact on athletes and sports enthusiasts around the world. We offer a competitive salary, comprehensive benefits, and a dynamic, inclusive work environment that fosters your professional growth.
If you are ready to take your career in application support engineering to the next level, join Nike and be a part of our mission to bring innovation and inspiration to every athlete in the world.
Apply now and become a vital part of the Nike team!
Nike is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, or veteran status.
Application Support Engineer (Entry Level) In Canada