American Airlines Remote Jobs (No Degree, Part/Full Time, Customer Support) – Entry Level

Introduction

Is it true that you are prepared to investigate a universe of conceivable outcomes, both at work and during your downtime? Join our American Carriers family, and you’ll venture to the far corners of the planet, develop your mastery and become the most ideal variant of you. As you leave on another excursion, you’ll handle difficulties with adaptability and effortlessness, mastering new abilities and propelling your vocation while having a great time. Go ahead and improve both your own and work life and jump ready!

For what reason you’ll adore this work

• This occupation is an individual from the Client Experience Heightening and Goal group inside the Client Experience Division.
• Answerable for holding existing clients and forestalling disintegration of our client base through opportune and imaginative help disappointment goal, while restricting monetary openness and catching significant information.
• This is an office or locally situated position

What you’ll do

• Examines and assesses client grievances of separation
• Settles on outbound decisions to clients who have documented a grievance
• Arranges endeavors across functional offices to accumulate the realities important to answer client separation grumblings
• Examines these grievances by social affair, evaluating and breaking down realities
• Suggests and manages activities where proper, including client pay
• Works in a group climate to seek after clever fixes to support disappointments
• Helps with proceeding with endeavors to further develop client care by gathering protest data
• Works with different offices to determine administration disappointments and keep up with clients
• Should meet and keep up with efficiency and quality guidelines consistently
• Should have the option to focus on 5 to about two months of virtual preparation, starting on date of recruit

All you’ll require for progress

Least Capabilities Schooling and Earlier Professional training

• Secondary School confirmation or GED Equivalency
• 4 years experience in a client support position serious areas of strength for with administration abilities
• 4 years experience inside a place that requires group communication/objectives setting
• Experience working with individuals in a client centered association
• Experience working in a group climate in an office or from a distance

Favored Capabilities Instruction and Earlier Professional training

• Applicable work insight in the aircraft business, or client relations.
• Four year college education or comparable preparation/experience

Abilities, Licenses and Accreditations

• Information on organization arrangements and techniques
• Information on Microsoft Office to incorporate Word, Succeed, PowerPoint, Standpoint, and so on.
• Capacity to dominate special departmental Client Global positioning framework programming, Supporter, IBM, Saber and other client research apparatuses
• Capacity to explore client grumblings
• Capacity to determine time-delicate, now and then high-tension, and complex issues in a numerous cutoff time climate
• Versatile and adaptable to procedural changes
• Solid insightful abilities, including consistent and supportive of dynamic way to deal with critical thinking
• Uplifting perspective and the longing to serve clients
• Scrupulousness and the capacity to examine issues through to goal
• Capacity to connect with all degrees of the executives
• Capacity to break new ground and foster effective fixes to recuperate clients who have encountered a help disappointment

What you’ll get

Go ahead and exploit all that American Carriers brings to the table:

• Travel Advantages: Prepared to investigate the world? You, your family and your companions can arrive at 365 objections on in excess of 6,800 day to day trips across our worldwide organization.
• Medical advantages: On the very beginning, you’ll approach your wellbeing, dental, remedy and vision advantages to assist you with remaining great. Furthermore, that is only the beginning, we likewise offer virtual specialist visits, adaptable spending records and the sky is the limit from there.
• Health Projects: We believe you should be your best self – that is the reason our health programs furnish you with the appropriate devices, assets and backing you really want.
• 401(k) Program: Accessible upon recruit and, contingent upon the workgroup, boss commitments to your 401(k) program are accessible following one year.
• Extra Advantages: Other incredible advantages incorporate our Worker Help Program, pet protection and limits on lodgings, vehicles, travels and that’s just the beginning