Company: Disney
Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
Disney World is offering exciting Remote Guest Services Specialist positions with a competitive pay of $30/hour. This role involves providing exceptional support to guests through various communication channels from the comfort of your home. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks… effectively in a remote environment. This is a great opportunity to be part of the Disney magic while working remotely.
Responsibilities:
- Assist guests with inquiries, reservations, and service requests via phone, chat, and email
- Provide accurate information about Disney World attractions, services, and policies
- Resolve guest issues and concerns with professionalism and empathy
- Document interactions and transactions accurately in the company?s systems
- Collaborate with other team members and departments to enhance guest satisfaction
- Stay informed about current promotions, events, and changes to Disney World services
- Meet performance targets and adhere to quality standards
Qualifications:
- High school diploma or equivalent; additional education or certifications in customer service is a plus
- 1-2 years of experience in customer service or a similar role
- Strong verbal and written communication skills
- Ability to work independently and manage time effectively in a remote setting
- Proficiency with computers and customer service software
- Reliable internet connection and a quiet, dedicated workspace
- Flexibility to work various shifts, including evenings and weekends if required
Skills:
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- Exceptional customer service and problem-solving abilities
- Proficiency in remote work tools and customer service platforms
- Strong organizational and multitasking skills
- Ability to communicate clearly and effectively
- High attention to detail and accuracy
- Self-motivated with a strong work ethic and reliability
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- Competitive hourly rate of $30/hour
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company matching
- Paid time off, including vacation, sick leave, and holidays
- Opportunities for career development and advancement
- Flexible remote work environment with a supportive team
- Discounts on Disney products and experiences
Remote Guest Services Specialist : Disney World Remote Jobs $30/Hour
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